Food quality and portion size was good, place was beautifully decorated but quite clinical where there was no soft furnishings like curtains, it made your voice echo slightly. We spontaneously went on a Tuesday which was steak night (we wasn’t aware of that), second steak was free which was a bonus! Great value for money.
There seemed to be a lack of energy from the staff, although there was a quite few customers in there was still a lot of waiting staff for the covers but yet the service for taking orders, clearing and puddings/bill was very slow, I wouldn’t normally mention it but I could see other people waiting for service also I think some training would be very beneficial for the clearly very new to the industry staff. A quick fix that will pay off in the long run. Adding auto service may incentivise the staff more. I would also suggest a sign to the toilets from the opposite end, multiple people headed to the garden direction before asking where they were👍
I wish this place a great success and will be returning soon!
We went on the spur of the moment with our two dogs. The service was friendly. They were very good with the dogs offering water and biscuits. The local Gadds beer was good and the food was out of the world. They obviously have a very good chef. I would easily rate this the best place to eat in the Sandwich area. And they have refurbished the pub to a very high standard. It is modern clean and welcoming. Well done we will be returning 100%!!
Had a quick after work drink here. Very nice decor which looked modern and recently renovated. Very knowledgeable bar staff who helped choose from a wide range of gins. Big open space in the beer garden.
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