The staff are great and there customer service skills are the best in any costa I have been in,
the lady who opens on Saturday morning always has a smile and is a credit to the company, I would suggest, promoting her to go round other costas showing them the way it's done,
I visit a friend in Clarkston regularly each time I’m there I pop into costa for a coffee before my train home, the assistant Jen is always very welcoming and always offers to heat up my bun, service with a smile and that extra of asking how my day is and then listing goes a long way. Fantastic customer service.
Can't fault the first class customer service, though I think I popped in at the wrong time as stock was low... Staff were making every effort with housekeeping but you can see where the unit is looking tired - as a company Costa seems to have went down the McDonald's route and saturated the market, but with price increases it's not what you could call value for money at the moment
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