Food is really tasty, although the chicken is a little bit salty. I’m therefore happy that they don’t add salt to the fries. Rather, they will give you salt packets to add to your liking. I also appreciate that they give an option to swap out the drink for another side. Meals are also very reasonably priced. Would visit again!
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I ordered quite some time ago and the issue was resolved but the driver didn’t deliver the food to the correct house, I called the store 15mins before they closed as I took into account they may have a few ordered that night. We spoke but the woman on the phone was very hostile and didn’t believe me whatsoever tho I mentioned I have cameras and ring cameras around the home, and to confirm that we had no dog, as apparently a dog was involved somehow.
I complimented the store saying how their food never lets me down, it’s amazing and their delivery is speedy so Ik this was abnormal.
EVERYTHING WAS GREAT just one thing that annoyed me was instead of solving the issue, the woman left me and hung up, my sister called again to someone else on the phone and told us to wait a week for an update. We never got any updates so we emailed head office, got it resolved.
But this isn’t putting me off ordering again! This stores food is amazing and delivery is efficient, just that customer service was really rude, considering I work in hospitality too, I would never be hostile.
Been going here once a month with my son for awhile now when we meet up for a quick lunch. We have a chicken burger meal and always enjoy what we get. Cooked lovely and nice service too. Not waiting too long either so well recommended.
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