John Lewis Cafe

Went into the store today to buy some fabric to recover our dinning chairs. Was served by Jeanette on curtains and fabric dept. She was so friendly, helpful and knowledgable. Thank you. We went away very impressed, went down stairs and bought another £60 of items. Well done Jeannette, down to her excellent customer services.

Just had some excellent customer service from the Chichester branch, bought a cordless vacuum from there, staff member was extremely helpful and very knowable, got the vacuum home but unfortunately she’d given us a slightly different model in error, rang the store who were very apologetic and so was the member of staff, went in the next day to swap the vacuum and was given a voucher for the drink and cake by way of an apology. You can’t beat John Lewis for service, quality and beautiful products, we particularly like getting our electrical goods from there, their prices are competitive and their buyers always pick the best quality products within a given price range. Just wish the Chichester branch was bigger and had clothes as well.

A great John Lewis store which we enjoyed browsing round. The staff were really friendly and tried to help us find the items we were looking for (without any pressure to buy). We visited the cafe while here which was okay - a nice pot of tea but the brownie was a bit rich (I love a brownie but this had excessive amounts of sweetness in it). The car park was good but if you don’t get the timing right for your visit (which we didn’t), then you can get caught in quite a bit of traffic on the busy road you have to drive onto. (The roundabout really would benefit from traffic lights!)

My son & I visited the store on Saturday morning, we were greeted with a smiling face. A member of staff first approached us to ask if we needed help whilst looking at the coffee machines, we declined thanking her & she reassured us to please ask if we did at anytime want her help. When we had chosen our purchase I was also looking at other kitchen equipment & another young man offered to carry our goods to the till! Our whole experience has been very pleasant & can’t fault the staff throughout our visit. Well done . Thankyou all so much

We arrived at the store looking for lighting for our newly decorated lounge and conservatory. The choice was extensive but what really helped was the assistance from Liliana, she was amazing and helped us choose the right lighting complete with bulbs etc. at no time did we feel that we were being sold to, she is a fantastic asset for John Lewis.

Went into JL today looking at car seats for our 4 year old who had just outgrown his. We had an idea of what we were looking however after meeting Ellie we knew exactly what we needed. It was a pure pleasure, she was fantastic with our son, explaining everything we needed to know (which we would have had no clue about if we had brought online), even going to the effort of helping us unbox it so we could put it in our car, as our son was so excited to go in it. We all need an Ellie, well done John Lewis Chichester fabulous service as always

Dog friendly, store with excellent products and helpful staff. I was especially pleased with a staff member Donna as visited shop with dog and wanted a coffee but unhappy to leave dog unattended whilst I ordered at counter. They have 3 tables outside cafe area for dog owners, but means dog is out of sight, and she offered to sit with him whilst I ordered. What thoughtfulness!!