Went into the store today to buy some fabric to recover our dinning chairs. Was served by Jeanette on curtains and fabric dept. She was so friendly, helpful and knowledgable. Thank you. We went away very impressed, went down stairs and bought another £60 of items. Well done Jeannette, down to her excellent customer services.
Just had some excellent customer service from the Chichester branch, bought a cordless vacuum from there, staff member was extremely helpful and very knowable, got the vacuum home but unfortunately she’d given us a slightly different model in error, rang the store who were very apologetic and so was the member of staff, went in the next day to swap the vacuum and was given a voucher for the drink and cake by way of an apology. You can’t beat John Lewis for service, quality and beautiful products, we particularly like getting our electrical goods from there, their prices are competitive and their buyers always pick the best quality products within a given price range. Just wish the Chichester branch was bigger and had clothes as well.
A great John Lewis store which we enjoyed browsing round. The staff were really friendly and tried to help us find the items we were looking for (without any pressure to buy).
We visited the cafe while here which was okay - a nice pot of tea but the brownie was a bit rich (I love a brownie but this had excessive amounts of sweetness in it).
The car park was good but if you don’t get the timing right for your visit (which we didn’t), then you can get caught in quite a bit of traffic on the busy road you have to drive onto. (The roundabout really would benefit from traffic lights!)
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