It’s hard to come by restaurants that are genuinely sorry that you night can’t be exactly as you would have hoped for reasons out of their control. There was no beef burgers which was disappointing as it’s what we both wanted, because their delivery was messed up over Christmas. They had also run out of flatbread we ordered for starter. However.... the food we did have was amazing! We had lobster mac and cheese, king prawns and teriyaki chicken to start. We then had pad Thai and chicken burger. A member of staff came over to offer a free round of drinks for our disappointment which we kindly accepted! Then however the manager herself came to explain the situation, and also offered to take 1 meal off the bill, she was genuinely sorry for what had happened. Lovely atmosphere and great music with delicious food and friendly staff we can’t wait to go back and try again.
Fantastic bar! Wonderful staff and fabulous food! Came for lunch. All staff were wonderful and professional with a special mention to Alice who was our waitress and an absolute breath of fresh air. She couldn't have been more helpful or lovely. Slight problem with our order which was dealt with perfectly, and resolved both quickly and professionally. Always a great sign of quality service when things are resolved so well. Thank you so much. Can't recommend enough. Will definitely be back
stopped for a drink on Saturday about 5ish. With full intentions of moving on and eating somewhere else The food smelt good so we decided to eat there and have the tapas option. What can I say food was awesome but more than that was the service We never left our seat all night the staff kept coming to us and asking us what we wanted next my kind of place we haven't had service like this Prague Hats off to the management you obviously train staff to a high standard five star all the way xx
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