myself and my fiancé stayed at hallmark hotel carlise,monday 19/3/18 room was beautiful bed was huge and so comfortable evening meal and breakfast was lovely,staff are so friendly and helpful,we would def recommend it to everyone,we will def be staying again,,,,,
The service was not good until I complained. I asked for a bacon roll but they didn’t do them as they’re not on the menu. This was 9.40am. After using Facebook to communicate with the manager, I received a free bacon roll! Brilliant and I wax a happy customer. The lady behind the bar Georgia was very good and sorted it out. So it was terrible when I went in but they turned it round. Well done �
Had our wedding here on 30th May and everything was just perfect. From the day we 1st looked around right through to the wedding day itself the staff were so friendly and helpful. The venue was perfect the food was amazing and nothing was too much trouble for them. Can't recommend this hotel enough.
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