Omaima Al Najjar (Omi)
+4
The food is very good. The steak was on point . The onion loaf on the side was lovely. The salad, lacked a bit of seasoning, just few drops of balsamic finger.
I think I bit of extra virgin olive oil could have done the trick.
The reduced wine sauce.. was simply flawless.
The steak knife, bit too large and not sharp.
The service: Not great. I waited for maybe 20 minutes before the waitress noticed my plate was empty and I was waiting for the next course. Then, when I asked for dessert menu, she didn’t bring it. Instead, she brought me cream brûlée straight away. She said sorry thought you ordered this! I Said how??! I didn’t even have the menu. She offered to take it back but I said its fine just keep it, I didn’t want to wait again.
( by the way she attended to the table next to me, they finished maybe 10 minutes after me, she went up removed their plates and served the m their next course, somehow, though I was next to them I was invisible to her🫥.
( it was not fully packed or extremely busy )
Atmosphere is lovely. - 1 star because the floor in toilet was not clean and sticky
Also an error was made with bill, but the manager apologized and problem got fixed straight away before I even communicated to them!
this is a complement to the staff for their high level of professionalism and attention to detail.
Overall, was happy with my experience. happy how the one of the staff handled the mistake with the bill with professionalism. Not happy about the slow service between main and dessert.
Recently had a meal before a show. Our waitress Marcie, really went the extra mile. The day out was a birthday gift for my mum, Marcie was attentitive, friendly and professional. After a conversation stating our day upon deserts my mums dessert came out with the addition of "Happy Birthday" lovely gesture and she really made the experience.
Had the 3 course lunch menu which was excellent value for money. The steak wasn’t great but the starter and deserts were amazing. Service was quick and venue was nice.
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