Just returned from an appointment in the Endocrinology department, clinic 32. They were brilliant.
I’ve been to many appointments in several different hospitals over the years with my disabled daughter. This appointment and testing stands out as being one of the easiest appointments we’ve had. They were efficient, competent, accommodating, listened, nothing fazed them, totally disabled friendly.
I can highly recommend this hospital. It is very organised, the staff are both helpful and friendly and go out of their way to provide the best possible experience. The medical staff are highly professional and go the extra mile. The my Chart app allows patients to keep track of their entire history, prescriptions, blood tests, appointments, letters etc. This is the way a hospital should be run.
My experience with Addenbrooke's hospital was very mixed but this is the main hospital I go to with regards to my cochlear implant, the operation itself was fine but I had to fight with the nurse to not allow students to be present during my operation because my operation was very high risk due to my condition. I was then given medication that turned out I was alergic to and I was left to deal with it on my own. I do have to say though their audiology department is wonderful and are great with dealing with my enquiries and helping me on my cochlear implant journey.
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