Had a few of my sons football training sessions at the Triangle due to bad weather and myself and my severely Peanut allergic daughter fancied a hot chocolate from Costa. I saw there were all young adults working and I instantly worried that it wouldn’t be taken seriously….. how wrong I was to presume that would be the case. I told the guy who served me that my daughter wanted a hot chocolate, yet had a severe peanut allergy and straight away he got the allergy folder out, ensured that it was safe, showed me to check, and carried on to explain that he would make it and clean down the machine prior to making hers. At this stage I was already impressed, he then asked if she wanted a chocolate powder to which she did, yet before putting this on he then got the allergy folder again to check this too. I then went the second week and spoke to a young lady there, she stated that she would check the allergy folder again as they have to incase if any changes in allergens. To say I was impressed was an understatement. My daughter can get very anxious about eating / drinking out as so many places have rolled their eyes at us or told us they can’t guarantee, so therefore they aren’t happy to serve her so this experience really was great for us both as they never once made us feel like we were a problem, even though it was a very busy Saturday morning. These young employees, particularly a brunette male ( possible called Ethan or similar) and a brunette lady ( unsure of name) need to be praised for this. Very very impressed.

Lovely staff and food&drink