On the 30th June 2023, my friend and I went to this specific Patisserie Valerie on purpose to utilise our Buyagift prepaid treat. Thai restaurant is located within the Glades shopping centre. On entering the restaurant, could we went to the counter and advised the member of staff at the till that I had a lunch buyagift. I showed her the document on my phone and she proceeds to write the code down. She then showed me a menu and advise me which pages had the item we could have. We then sat at table half way into the restaurant in the right direction and looked through the menu. Once we had decided, I went over to the counter. They were 4 people queuing up. So I waited for what felt like a considerable time and asked the server as we had already given the Gift code, if someone would take our order at the table. She said I needed to queue up. I ordered the following :- Chicken & Chorizo Croque Madame for the 2 of us. 2 slices of Double Chocolate Gateau 2 cups of Mocha I carried the hot drink and the cake to our table The Mocha was excellent and extremely hot, in a generous sized cup. We then waited a considerable time for our Croque to arrive When it did finally come, it was piping hot. The flavour was very nice but it had very minimal filling inside. The accompanying salad was predominantly lettuce leaf with 1 baby plum tomatoe cut in half, I hardly an explosion of flavours. This element lacked taste, flavour and creativity and needed serious zapping up. So I asked for chilli flakes and mayonnaise and made my own concoction. After eating this, we thoroughly enjoyed our Gateau. It was truelly excellent, had a rich chocolate flavours and was very soft indeed. This was out 1st outing to this Patisserie Valerie and we did enjoy the treat. However the £12.95 cost of the Chicken & Chorizo Croque Madame is somewhat exorbitant keeping in mind it was a cheese topped toasted sandwich. I would not have paid that in full, had it not been part of the buyagift deal. Also for future reference for Pateserie Valerie customers, study the menu for the specific branch of the restaurant you intend going to. On arrival at the restaurant after giving your voucher code, order your food and drink there and then, it will save you unnecessarily queuing up again later.