Dining in is often pleasant here. The actual pizza itself is delicious, it’s always cooked to perfection, finished with a sensible amount of toppings, and is never too hard or too soft.
Regarding service, it can on occasion take a while to get served, so you may end up waiting a while. However, staff are all very friendly, usually happy to assist with allergens, and take your order quickly.
Waiting time for the food to come out is usually about 15-20 minutes in the majority of my visits, which is satisfactory. They deliver your drinks orders first so you can sip whilst waiting.
It’s also usually very quiet inside, not that there aren’t many people, because it is often packed, but it is such a spacious and airy restaurant that actually it is never loud.
The toilets are down a staircase to a lower level of the restaurant, what might be the basement. Sometimes I have noticed the stairs and toilet floors can be wet, but there are usually wet floor signs out.
Came in for an amazing lunch with friends! We were seated by Felix and promptly served. Rachel guided us though the menu and provided recommendations. Both Rachel and Felix were so accommodating and welcoming, we felt at ease. They are both a credit to your company! Thank you so much for having us!
The food at Pizza Express today was decent enough but the service was outstanding!
Amid a busy Saturday afternoon, our waiter Sarah was extremely friendly and accommodating, cracking jokes and generally creating a lovely experience for our group - she was also really kind to my elderly mum who wasn’t feeling well.
The only thing better than good service, is to see someone take pride in their work and Sarah achieved both. Bravo!
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