We placed an order for delivery via Deliveroo. Our order arrived within the time stated. Most of what we ordered arrived, except 2 fresh fruit salads. In the bag were two cards apologising that they were not available and asking us to call in store with the cards and have a free coffee. A very nice touch, just an apology was nice. Food was really tasty as we're the drinks and I'm very fussy. Our hot food and drinks were in one bag and cold in another. Not our first delivery from here and will certainly not be our last. When I have visited, not since before Covid lockdown, I have always found staff to be extremely helpful and willing to do what they can to make your drink exactly how you like it ie strength etc. I'm in a wheelchair if I'm with my carer at the till they will always offer to carry our tray to our table. Staff and other customers always open the doors for us if they see us approaching.
Went there to try the caramel speciality which is vanilla sauce, caramel sauce latte.
Was really tasty and the staff were exceptionally friendly.
Very clean place and a lovely christmas vibe.
Nice and warm inside with comfy seating.
However the only one point I would like to add is, from observation I could see they are slightly under staffed and the wait time is roughly 10 minutes for a drink.
I come too this coffee shop most days with my Dog Crumpet. We like to sit in the window seats. Staff are lovely and help to make it a nice experience x
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