Been years ago and was not impressed..
However tried again recently and they got it all spot on!
All food piping hot
Polite staff
Tasty food cooked very well.
I had the salmon..lovely!
Clean
Nice surroundings
Very good experience
I will be returning in afew weeks
Big improvement
Very well done!!
The service was good and the food was nice, in particular the dessert! Wow the waffles are glorious! The restaurant is spotlessly clean and very comfortable with good disabled access and facilities. The only reason it's not 5stars is because when I used a Groupon voucher it was difficult to redeem. There isn't a specific menu so unless you've memorised all the terms and conditions you end up paying extra. The error which occurred during billing (a mistake by the waitress who immediately apologised) was sorted quickly and everyone makes mistakes so no harm done. All considered it was a lovely meal out for a family of 6 and we will be visiting again.
Took a youth group to Frankie's and Benny's Blackpool at the start of May, the restaurant were so accommodating as it was 30 young people and 4 staff. It was very easy to book over the phone and we pre-ordered our meal and the it was prepared efficiently and fresh, clean plates all around. All of the waiting staff were brilliant with our group, had some of the young people laughing and having great banter. We were so pleased with the service and dining experience we had here, we will definitely book here again when we return to Blackpool.
Massive thank you to all of the staff for taking care of us. :)
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