Nice little hotel just on the edge of town. Walkable distance to the city centre, easy route to follow and only took 30 minutes. Rooms smelt so fresh on arrival, great shower, bed a little too hard for my liking but that's just personal preference. Very quiet considering it's next to a busy road, couldn't hear the traffic at all. The bar/restaurant area has a nice atmosphere and is a lovely area to relax. Great staff and very friendly too. Would definitely come again. Very reasonable price for a 2 night stay.
I stayed here for a week and I had a really nice time and it’s nice and close to the city centre only a 25 minute walk, I had a really nice view of the canal and the beds are nice and comfy. And the rooms are lovely and clean. I have to thanks to Sam, so much so when I checked in the elevator wasn’t working, they were getting it fixed, Sam was really lovely and changed my hotel room to a lower floor so I didn’t have to carry my big suitcase up all those stairs to the third floor didn’t cost me more money. Such a lovely thing to do. Thank you so much. the other staff I met was super lovely and kind. I’m definitely staying here again if I return to Birmingham thank you for making my stay so lovely.
And as a female solo traveller I did feel safe staying here.
Very good hotel. Left a good impression first visit. Good customer service at reception. Aesthetically pleasing foyer and dining area with beautiful Christmas decorations. Hot breakfast nice and fresh. Free parking good addition as not every hotel offers this. Location good just outside of town.Decent sized room clean and nice bathroom with big walk in shower. Phone in room. Kettle. Plenty sockets.Rooms are priced well compared to other hotels in terms of room size, facilities etc.Overall good value for money and would return.
Few cons: lift is very squeaky and not as sturdy as other lifts. There is also 1 lift only that I could see. Wasn't busy but could see this being problematic when it is busy.
Was a slight smell of sewage coming from the shower drain which mentioned to management who offered complimentary breakfast as a good will or a room change.
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