I was served by genuinely the nicest person I've ever met... Often you go to 'chain' coffee shops and the staff are disinterested but the barista (didn't catch his name, but says Josh on the receipt) was super friendly and helpful, and a credit to Costa.
Chris Stannard
+4
A quick cup of coffee required. Plus a tasty bacon roll. Sauce offered.
Hilary Whipp
+4
I thought the idea was to achieve the same experience across the whole of any given brand. So it's difficult to create a particular atmosphere in a chain or franchise.
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