I was one of those nightmare customers today. Took my bacon roll plate off the lass serving, popping it on top of the plate with the tea cake, saying I’d come back for the Cortado.
Then realised I’d not waited for the tea pot. Went back. Staff helpful and gave it to me. Then went back for Cortado. Then realised I hadn’t waited for the milk.
Manageress was very patient and said I wasn’t a bother, with a smile.
Just wanted to say I’m sorry. Wasn’t intentional, but a credit to you all for being so professional and helpful when under pressure - guess you’ll always get numpty customers like me, but thank you for not making me feel stupid in front of everyone.
Have a wonderful Christmas when it comes. See you again for many more Cortados :)
Tried a soya latte as recommended by a friend for the first time. That's now going to be my new daily treat in Heathfield Costa Ayr Cental & Troon. Xx
Great coffee and lovely staff, the young boy serving so pleasant , with a smile for all his customers.
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