Food and service was fab! Unfortunately the paper bag split and our order got dropped on the floor. Staff remade it and gave us milkshakes for the inconvenience. Really clean inside and super clean toilets too
Well what can I say, this was such an experience, I can’t believe it was my first time. As soon as I walked in the tunes put me in a great mood after I had just been sacked. A chap in a black uniform with glasses served me and was so polite and very knowledgeable. I think his name was Lawrence. He recommended the chocolate milkshake and I must say it was 10/10. The burger had a perfect amount of ketchup on unlike other fast food places whom ration it. The fries are insane, YOU MUST TRY. The toilets were spotless, once again making this store stand out. Defo worth the money and I will be returning again! Sod making a roast I’ll be off to five guys in the future.
From walking in… to walking out, service, smiles and appreciation all around!
We visited today with our children, we really couldn’t have had a better time.
Food was fast service, customer service was excellent, we had a manager come to us called Tom - he couldn’t have been more friendly and helpful.
Asked us about our food, engaged with the children as they waited for the food to cool down a little bit.
The staff are what make customers come back and the staff at five guys, are those you need in customer satisfaction and hospitality.
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