I went to Bella Italia this evening for a date night meal with my boyfriend. The starters were lovely & my boyfriends main was great too but I did not like my main pasta dish (mainly due to personal preference & it was slightly bland but the prawns were cooked great). Due to myself having social anxiety, I decided I wasn’t going to say anything because I felt too awkward and was most likely going to just box it up and let my boyfriend eat it at home instead 🤣. However, when we asked for the bill and the manager Abby saw my full plate, she questioned if the food was okay which I admitted I didn’t like it but it’s okay because I’ll just get a snack at home. Abby showed a great level of concern over this and insisted on getting me a different meal to take home with me because she didn’t want me going home unsatisfied/hungry. Abby is a great asset to Bella Italia & I hope she is recognised as such ❤️
Also, I’m sorry we didn’t catch his name but the other manager was lovely & attentive too
Staff very friendly and food was perfect, really is a lovely place as well. Was a good price for 2 people, would go again.
Lovely staff but lacking management support. Told to order on our phone as the girls were so busy but it wouldn't work. Even then the staff were patient. Managers sat chatting when they could have been helping. Food was very good and the place was clean and tidy.
First time visiting and with my family. Food is delicious, staff are welcoming and nice. We all liked it and will go again.
The waiter didn't take notes and forgot my salad and they forgot pepperoni on his pizza but it soon got remedied. I had lentil Ragu which didn't seem to have many lentils in it and it was spicier than I expected but I've never had it before.
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