Went in 28/10 the two lads on duty were amazing !!! Happy! welcoming! Smiling ! It was a pleasure to have they best coffee I have had in any Costa cafe Costa should be made aware of them they need all there outlets to have the same welcoming staff as this one 10 out of 10 over hour from me but will bd visiting again !!!!
Really friendly staff made us laugh when serving us coffee and breakfast nice place
Kate Miller Stancliffe
+5
The best Costa we have been to,the staff were very polite and welcoming they even brought over our drinks to us.
Also very clean & tidy 10/10�
This is the best Costa in the area due to the friendly staff, especially Dominic. They're all really helpful and always happy. I enjoy my coffee all the more �
I don't know if you do branch awards but if so the two guys who were working this evening shift deserve them all. They were so welcoming and accommodating, go out of their way to make friendly conversation with all their customers and are a comedy double act on top!
I have a lot of respect for any company that would rather see the food left at the end of the day go to a good home, rather than in the bin so an unexpected croissant was the icing on the cake for me.
Beat coffee shop experience I've ever had.
Thanks guys �
I've been coming here for the last three years now and the team are always unfailingly cheerful, friendly, and they always put a smile on my face! Customer service and experience is their absolute priority, whether the customer is a regular or a one-off, and even when the customer is a bit difficult - I've learned a lot from them for my own work in my shop! They take great pride in keeping the cafe clean, organised and welcoming too. The other morning I called in when the coffee machine was being serviced so I had to pop back later for my coffee - this morning they gave me my coffee on the house because of it. What a bunch of stars!!
The lads are class always make an effort and have a laugh starts your day off well. Great coffee and tea cake.
Excellent customer service , wether your a new or known customer , a pleasure to visit , in fact a must ,
Every time I come here I am quickly served by polite, happy, relaxed employees. I don't know how the management is operating at this location, but it's clearly working. A very pleasant atmosphere.
Very friendly staff,especially the man.both were lovely though.
Friendly atmosphere too.
Visited Yarm costa today and I have to say the two men that were working there were amazing in every way. Very friendly, efficient and enthusiastic. They took our tray to our table and everyone elses which they didn't have to do and as soon as a customer left they were straight there to clear and clean the table. They are both a credit to costa, maybe they should be training staff in other branches to show them how its done, thank you!
Visited today at your Yarm shop( Saturday 8th October) and wanted some gluten and dairy free products . Lovely young lady serving advised what options available, and hot chocolate drinks made up by a really friendly barista. Thanks to all, you made It all so easy. Look forward to another stress free visit
seekingspace “T2T” seekingspace
+5
From a new customer - I am so pleased to say that the number of times i have visited Costa ( Yarm ), the service has been consistent ( always pleasant and welcoming ).
Keep up the great job guys and girls .
Where else would you go for your caffeine hit!!! Hot, strong, and served with a smile.
Very friendly, helpful staff. Food and drink up to usual high standard.
Nice and small shop. Very peaceful and a lovely latte 😘
The best experience in a coffee show I’ve ever had. The two guys on are fantastic. Such a positive and jolly experience!
Great food and drink. The chaps working were super quick and funny despite an issue with one of the machines. Took my boys their for a spot of breakfast waiting for the wife. Sausage sandwiches were lovely.
My eldest recommended the hot chocolate as its better than the one I make.
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