Got measured for a bra in the lingerie department today by Maggie and she was superb. Made me feel really comfortable and gave me lots of great advice. Thank you Maggie!
Marks & Spencer is famous for quality, value for money and customer service. The Marks & Spencer Worcester store offers a wide range of women’s, men’s, and children’s clothing, shoes, beauty products, home lines, food & wine.
The best part is the sparks card. Womenswear, menswear and kidswear brands offer a full range of quality and value fashion items for every age, taste and occasion. Now there is 50% reduction in most of the collection. My new year - 2023 shopping started with M & S today. 🫣
Visited the Worcester store on Tuesday mid morning picked up an item which was last chance to buy. Unfortunately wrong size so asked for lovely lady Kate if she could check if my size was online; could not find my size but one size above it was worth the risk. Kate jokingly said there’s only two left to the till quick as you can and order. I ordered and went back to click and collect today. As I feared this was too big although I liked it so much I was willing to have a seamstress alter it. Kate was there again and said let me try one more time I said maybe I will be lucky.. voila!! Today there was my size only one left and yet again I hightailed it to the till. I will pick up my lovely linen dress on Friday and I am delighted. Kate said let me know how you get on I went back and gave her a high-five. Here is a member of staff who looks like she enjoys being there which is so refreshing well done training department and even more well done Kate.
We went to the cafe on Saturday whist doing the brilliant elephant trail. We needed 3 tables for all the family. A brilliant cafe employee called Adam helped us enormously. He cleaned the seating,tables and the floor and then he cleaned the high chair. He went over and above and made our visit so pleasant and safe. Thank you Adam. Excellent work ethic and attitude
Review for Cafe
September Friday 2nd, am.
Beth and Sarah at the till today were absolute legends.
They were quick and efficient, getting through a long line of , queuing oit the door customers.
They were constantly calling for more staff to help reduce the queue and constantly asking for more staff to clear tables.
Without people like those two your business grinds to a halt. Recognise and reward them Marks and Sparks, they are your heroes!
The Collin the Caterpillar drink came with all the sprinkles and a chocolate Caterpillar face... which Cheltenham branch always leave out!
However
The ladies loos on the cafe level, 7 person queue coming out of them! Not hreat when you have a 4 year old desperate for the loo!
The gents hand dryer looks like someone mistook it for urinal, yuk! ... bet that was a messy mistake 🤣...but seriously ... 🤢
Nice clean and tidy shop that is well marked out. The only negative were the railings near the escalators. You had to walk half a mile to get to something half a metre away.
Lovely young girl called Hannah in men's wear helped us with trying to find "the one pair left in store" jeans. Went out of her way and found them. Very helpful & polite.
Nice site in a nice area.
The store is laid out well, on three floors. Due to its size it stocks everything you would want. It's staff seem professional and were always friendly to me.
There are toilets on the upper floor which were cleaned regularly.
I would recommend this store to anyone in the area.
Attended a bra fitting appointment today. Ginny at the Worcester store was very helpful. She certainly deserved more than a cup of tea, after being so thorough.
I had an incident with a microwave meal leaking in my bag after purchasing, brought it back the next day where they gladly replaced it for me, the staff were lovely and helpful as always. The lady that helped me today has also helped me in the past, great customer service.
Nice supermarket with a large selection of ready to eat food. The sushi wasn't half bad amd the ice creams are delicious. I was worried they wouldn't take my foreign debit card but it turned out fine. Didn't have a chance to look at their clothes upstairs but it seemed quite spacious.
The staff were very friendly and helpful.
Ready good size store with several levels, all served by lift and escalator. Children's section is in the basement with a good selection of clothing. Ground floor is ladies fashion and the upper floor is menswear and a restaurant. Food is normal very good here but can sometimes be a wait at peak times. Probably my only complaint would be that some of the sections can feel a little cramped to get around and I've seen please with pushchairs struggling. Everything is always clean and tidy, staff are always welcoming and happy to help.
Great quality, good price.
The cafe has very nice food, if a little expensive
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