Staff are really friendly, but at times can be stretched with the staff shortages. They are doing really well though and make great coffee. A little dull inside could do with a tad brightening up
I hope the management of Costa read this. There was one single member of staff available after 2 other employees didn't show up. The gentleman in charge was incredible. I was there for 4 hours working on my laptop while he was constantly serving without a 1 min break for fresh air. Never complained in front of the customers about his predicament - just soldiered on. I can't remember his name - but I imagine he is a manager of sorts as he had keys to open up - but he deserves a raise. On the other hand however; you need to find employees who are reliable, because a lot of customers turned away after seeing the lengthy line forming and the number of dirty plates and cups building up on the tables due to their being no one available to clean up. Well done sole employee for your incredible effort that day.
Lovely experience, Baristas were very social and kind. Crowded but they managed to do their job superbly. Atmosphere was chill and the radio was on a comfortable volume. Great selection of both food and drink, usually dissatisfied with Costas but this one was a very nice experience overall. No complaints and if the higher-ups see this, give the staff (especially the short black lady and the tall young white guy) a raise because they deserve it.
Unisex toilet area needed servicing. Wet and paper on floor .
Coffees and servery service brilliant.
Coffee was fine and service very friendly but chairs were dirty and full of stains Toilet wasn't very pleasant to use, wet floor and no toilet tissue available.
Costa coffee is what it is. Great coffee, lots of choice. Good surroundings. Clean and tidy. Update, table spacing improved. Still great coffee.
I like Costa and it is my preferred place. When we visited this one there was stock all over the floor and taking up two tables. There was also no cream for hot chocolates or gingerbread lattes despite having just opened for the day. The drinks were quite nice and the table we did get was good.
Met friends for a coffee. Great location and friendly staff.
Coffee & Wrap perfect. Paintwork getting tired. Beginning to become a web cafe. More and more people buying 1 drink and and taking up a table with their laptop's for at least hour and half. Which is really selfish . You need to stop this costa now before it gets out of hand
Great place to get coffee on the high street
Tried my limited Polish out on the staff!! They were very cheerful about it and despite my poor efforts praised me for trying and made me laugh. What a nice team they are at this branch! Coffee delicious as always!
I come here most days, the staff are always fantastic
Wonderful morning coffee and bacon roll served with a smile 😊
Went in this morning and enjoyed a lovely bacon roll and a really nice latte. I don’t like a great deal of coffee and I asked how many shots there was in their medium latte and was provided with details and the man really kindly said if I didnt like it he’d make a new one with more or less shots in. So kind.
It’s was all really clean and tidy despite being busy with graduation visitors and the mid-morning rush.
Just a really nice place with really kind staff. Thank you 😊
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