First time ordering. The Big New Yorker was a great quality pizza. Sides were good and big portions compared to other chain pizza places. Pricing was also on the cheaper side compared to other local places. Delivered within 20 minutes of ordering.
I tried to order delivery pizza from the app but for some unknown reason the ordering process failed four separate times yet I was still charged four times (over £100) as I'd authorised my bank to make the payments and the process had failed on Pizza Hut's final ordering stage. Obviously I was worried as I had no food and had paid over £100 so I called the store and Neil, the manager at the Waterlooville store in Hants, looked into it and eventually offered to cover the cost of my pizza order if I could drive the short distance to his store. I did so and what a great guy he was. I got my pizza order cooked fresh and bottle of Pepsi Max thrown in all for free! Thankfully, my money was refunded next day as it had only been 'pending'. Thank you for turning a really frustrating experience into a positive Neil. 10/10
Stephen Swindley (Swinders)
+5
Friendly staff take your order and 10mins later you walk out with your freshly cooked pizzas and side orders. Discounts are applied so prices are reasonable 🍕 😋
Popped in after having had a bit of a rough few days… customer service A+ cheered us right up and gave us faith in human kind once again !
Tonight's pizza was excellent 👌
Good quality food and good service
They can take some time in getting the Pizza to you, however the delicious taste and quality pizza is well worth the wait. I had a 12" pizza. Amazing!
Great food great staff they go the extra mile! Glad they've re instated half and half pizzas
Awesome!! It's just no where to sit when your waiting for your order. But its fast... 😁
Amazing customer service tonight even though they were clearly busy it was worth the wait as the food was delicious.
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