Had a great Latte but no food. Friendly staff, good service.
They had oat milk this time! And people who have their app don't get charged for plant mills! However asked for small and got a large
We use this costa often but this morning the service from Adam (I believe) was exceptional. Working alone for a short time as the shop opened there was a queue to the door, Adam was professional yet friendly and so calm. What impressed me as I waited for my turn to be served was how he knew customers names and greeted them individually, knowing what their drink would be he was one step ahead making the drinks.
I work in hospitality and I understand the importance of customer care, Adam is a credit to your store/company and should be recognised for his dedication, maybe even be asked to train others to this level.
Costa you have a star working for you.
My coffee was great as always too and other staff members are always pleasant.
This Costa Coffee site is within the shopping arcade in Whitley Bay and is always a busy one, the staff are very friendly and helpful, they also have a great rapport with their clientele, it is always a pleasure to come in and be greeted with a smile!!
Nice place for a coffee and cake, friendly staff as well.
I come to Costa most days to have an hour to myself and do some reading for work. It really is a great coffee shop. The coffees are delicious. Most of all, the staff are brilliant. They know my order, have a sunny disposition and daily chat. Sitting listening, I can hear that every customer who comes in is given the same welcome. They know all the regulars and make the morning coffee experience a great one.
I found this by chance while searching for bathrooms on a rainy day. Good coffee, nice, comfortable seating
Nice coffee and food. I ordered a Ruby Cocoa Hot Chocolate and Chocolate Tiffin... The only thing that let it down was the dirty cutlery, but I didn't use it anyway
Lovely coffee as always whichever Costa I visit
Very nice and bright coffee shop.
Extremely helpful and pleasant staff.
Coffee and a sneaky cake 🎂 good place to people watch.
Staff are excellent at this shop, always really friendly. Always get a lovely cup of coffee and cake.
It's a Costa. Nice staff!
This is my favourite Costa by far.
Adam and Amy (the staff I get to see the most) are really friendly and I've always had a nice experience whenever they're in.
Great staff, swift service, excellent drinks. A great little Costa
Staff here are always really friendly and helpful even on the busiest days. Tables are cleared very quickly and the place is always kept spotless. Overall a lovely place for a coffee and quick bite to eat.
Lovely friendly, welcoming staff. Jamie and his support staff could not have been nicer. Will definitely return very soon
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