My wife and I had a fantastic dining experience at Brewers Fayre at Castle Lake. Kerry, our server, was incredibly attentive and polite, which set the tone for the evening. We weren't expecting much, given our previous experiences at other Brewers Fayres, but this time, the meal exceeded our expectations. My steak was cooked to perfection and easily the best we'd had at a Brewers Fayre. We were so impressed that we had to share our positive feedback with the manager, Nicola, who was equally amazing and engaged in a delightful 15-minute conversation with us. Kerry and Nicola truly exemplify outstanding service and are a credit to their company. We can't wait to return!
I visited with my family yesterday (6th Oct) and we had a great time. We were welcomed straight away and managed to get a seat in the popular play area. Our food was lovely and arrived very quickly, thank you. The man at the bar taking orders seemed to be on his own but managed to acknowledge everyone waiting well, something you don't see much anymore! The girl working in the play area was very friendly and really did a good job of trying to make sure all children were being safe when in my opinion it should have been the parents responsibility. Give her a pay rise! My only note would be there did seem to be a lot of children playing in the space? Seemed like too many to be safe to me but I am sure these things are tracked. Thank you for a nice visit. We will return soon.
The food has got more expensive but smaller portions and is no where near as filling. I used to feel it was value for money but not so much anymore. The food was nice but very small portions.
The soft play is always a bonus for those with young kids but it does shut at 7pm and there was no colouring or anything else to occupy them when closed so bring a back up option with u.
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