Staff a bit rude in taking orders. I do love hot chocolate of nero and also the juices etc. The staff needs to be a bit gentle. The place is clean
I agree some staff are rude in taking orders but lovely coffee and hot chocolate!
I would give no stars if I could. How they are charging customers for food and when someone who clearly knows the staff asks them will you charge me and she says no I don’t really know how this is fair!!
I asked for my pastry’s to be heated up as I changed my mind and stayed in to have it. Lady sna
I would give no stars if i could! On numerous occasions i have thought about writing a review but not bothered. I really enjoy nero coffee however the staff in wallington let the brand down. They are rude, sarcastic and have poor customer service skills. They clearly do not enjoy their job and take
I wanted to use my free coffee voucher which expires today and I went to this Cafe Nero to get it. They turned me away saying they were closed even though they were still open. If you close before 5:30pm, put the correct time on there please. I wasted my time coming here.
Very friendly cafe. Ladies staff are helpful and friendly, always have smile face. Like to come to take a break. Feel relax
But the manager is awful , always heard she is shouting
Lovely place to stop for great coffee
Even though I have been a loyal customer but I an many other customers you company is forcing us to play credit and debit card where we and vast number wish to pay cash. forcing us to have to what much longer I and do not appreciate your policy at this moment I will resist not using card and encoura
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