Pizza Hut - Upminster - Photo album

Repulsive place. The staff are vile individuals who lack basic customer service skills and who will be out right rude too you if they make an error. I ordered a pizza from them and called up too see where my pizza was as it had been over a hour and a half since i had place the order. They told me th

After waiting 50 minutes (delivery said 35-45) I called and was told they had not received an order from our address. Told the woman I ahd a confirmation email as well as an order number. Was told that didn't matter and to call customer service. I ordered via their own website not a 3rd party one. A

If like me you've recently moved to the area & discovered Pizza Hut still exists in 2019, and you are tempted to put in an order - please don't as heaven forbid you need help from the store! The app obviously didn't share my tweaks to my pizza, which really is no big deal at all, but when calling th

Placed my order on the pizza hut website on the 2nd July 19 when a notification appeared on screen to say my order was unsuccessful and to call them direct to place my order which I did not do and decided to order elsewhere instead. only to find they had taken my money and put my order through even

evertime i order theres a problem. no cheese in stock. Rude girl staff. large pizza but topping on medium pizza, edges left empty and when complained she said its meant to be like that. If its meant to be like it then why do i get nice pizza in the pizzahut reataurant? This is the only branch of pi

Horrible Manager. He definitely took his negative emotions to work that day, he was completely out of place. I don't think I want to eat pizza hut for a while because of this guy. I will rather go without than let him serve me. I had to record him on my phone to show part of his terrible behaviour.

Service has REALLY declined over the last few months. Many times I could not order by phone as the store did not have enough drivers, and simply refused to answer calls. This store prioritises its web orders. Avoid.

The order was 30 minutes late and turned up cold.... tried to call them for an update on the delivery and they didn't even answer the phone! BAD SERVICE....