Sam form Birmingham he is a true character and made the evening. Zizzi is normally a bog standard restaurant, but tonight the setting and the service were exceptional. Really enjoyed it and this guy was worth every penny of his tip. If you go there sit on this guys tables you will not be disappointed.
The restaurant was quiet but still had ambience. The setting is stunning but the waitr and the drinks guy made it!!
The waiters were so happy and friendly. They seemed to really love their job and wanted to help us in any way they could. The food was absolutely delicious, couldn’t fault anything. They gave us a tub to take away our food when we got too full. And they were always prepared to help us. Also, the service was so quick, no more waiting 15 minutes for a drink, try less than 5 minutes here!!
Could not fault this place at all!
Main reason for this review is the amazing Service. The staff here is super friendly and helpful! The food, mine was Prawn pasta was pretty bland. Even with extra pepper, salt and cheese it didn't get a flavour. Don't order it!!! The Ambiance was nice however this place does get super busy...
Would I go back? Probably yes! But for the perfectly amazing service!!
Stopped off here for lunch whilst shopping at the Trafford Centre.
It's was the 1st time I've tried a zizi restaurant and I was really impressed. The food was of a very high quality the calzone was packed full of toppings and was very tasty and the fries were really good too (I never say that about plain fries) and it wasn't expensive either.
Gutted I didn't get his name but the waiter we had brilliant, he was attentive and gave a service with a smile, always a bonus to be welcomed like that.
I'll definitely be back.
We came here on a Saturday afternoon for our son's birthday treat. Stevie looked after us and from the get go he was just exceptional! He made a super special mocktail for the birthday boy and just really went that extra mile to make the visit special. We would return just for Stevie's amazing service! Thank you and we will be back.
Great fast service, staff very attentive. Food tasted great, free garlic bread as we signed up to the rewards scheme.
Came in here today for a meal with a friend, the staff greeted us with a smile and showed us to our table, they brought out our drinks and these little pasta crisps (which were amazing by the way). The waiting time was slower than usual as we showed up during the lunch rush. The food arrived soon later and we could not complain, it was some of the best Italian food I have ever had in my life. We finished our meals and waited for the bill, the staff were very friendly and happy to help by answering our questions, coming to ask if everything was OK and making sure we were comfortable in the restaurant. Overall I think I have found my new favourite eatery in the Trafford Centre and I will most certainly pay a visit to this restaurant again.
We had some vouchers from our Tesco Club Card so we went to Zizzi after shopping. When we walked in we were told they were out of dough, so any pizza meal or garlic bread was off the menu, which was quite disappointing. However the pesto and tomato ciabatta was very nice, as were the olives. The chicken rigatoni was a decent sized portion, and tasted good. The wild boar meatballs had a good taste, but the dish was quite wet at the bottom. The loaded fries came and were luke-warm, which again was quite disappointing. Overall it was an okay experience, just a shame there was no dough as I enjoyed the calzone last time I went.
Service was slow only because it was busy staff was lovely I didn't really like the meal but my own fault for the choice but my partner loved it
We visited Trafford Centre the other day, and Zizzi seemed like a good option for lunch.
Pizza was great and as expected. We also tried the chorizo carbonara and definitely a tasty choice. We got a small salad dish, which was not up to the same standard. Overall, good option for lunch if you find yourself around Trafford centre.
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Update:
After complaining to head office. They took my complaint very seriously. They gave me a free complimentary meal for two, and it was fantastic! I can not fault them I will pull up the star rating to a four the only thing letting them down was the previous experience I’m afraid.
Absolute joke! Fully booked up but the restaurant is empty!! The staff were rude and she rolled her eyes at me then proceeded to talk down to me. Then they said “there’s nothing that can do,” well open up the seating area for a start. I then laughed and thought she was being sarcastic, she shrugged and gave me a blank stare. She was incredibly rude!! Please train your staff properly. They are no different from the the people that work at McDonalds, KFC, Burger King or Subway. Actually the people who work at the other venues are friendlier. It’s too bad I didn’t get a of her name, so I could name, she’s a bad representation of your company. She was utterly useless and incompetent, please replace her with a cardboard cutout, you could get more sense out of them. She was a little Vietnamese girl. Please keep a close eye on her and make sure she’s does not “greet” the customer.
Staff were absolutely lovely, didn’t get the waitress’s name but she was a star, as well as the man who showed us to our seats. Food came quickly even though the restaurant was busy and it was lovely, thank you :)
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