A little hidden gem of a cafe. Lovely big windows for a sea view, even in terrible weather. Very calm and relaxed atmosphere and a great place for a cup of tea. Plenty of comfortable solo seating
Quality traditional department store. Possibly the last one in Torbay.
A high end store over three floors, with lift. Top name brands throughout with professional and courteous staff, all very well presented.
It has an excellent cafe/restaurant on the top floor, which can also be accessed at this
Great place for shopping or refreshments. Cafe is overlooking the harbour, staff are excellent, friendly, professional and very helpful. I have never experienced so many great staff in one store before! Highly recommended.
My husband and I went to the restaurant today and the lady serving had the best customer service I have encountered in a long time. She was being friendly to another customer snd I commented to my husband how professional she was. I had to write a review to give credit to the hard working staff.
The cafe a great place to enjoy the view from a good vantage point away from the weather.
A couple of negative points. 1/ regarding the cleanliness of the cutlery. Why would the kitchen staff wrap items of cutlery in a napkin when there were pieces of food from previous meals still stuck on them ?
For a department store you have to say fair play. The breakfast was really good quality. It's a great alternative to more mainstream locations.
The staff are very accommodating and upon return to tourquay I will come here again.
Wonderful customer service and a great atmosphere throughout the store. Enjoyed a lovely coffee in the restaurant overlooking the harbour
Had a coffee on upper floor, great views over the harbour.
Quality products for sale, I bought a lovely skirt, very pleased with it.
A quality, old fashioned department store. The entire building was beautifully presented with helpful, knowledgeable staff.
The cafe, on the third floor, is a gem. There's a varied menu with some unusual, thoughtful vegan options. Flawless service and great quality food.
Great view of Torquay Harbour from cafe. Nice selection of traditional men and women's clothing.
The shop has a very nice coffee shop on the top floor, with cook food. 🍳
Amazing customer service from Sarah Prowse with a returned faulty handbag. Sarah located a replacement from another store and promptly sent it to my home address . I don’t live locally but next time I am back in Torquay I know where I will be shopping !! Thank you
Very nice department store and the restaurant was very good, the fish and chips were excellent
Lovely department store & great cafe with wonderful views. A customer had a medical problem, the cafe staff called a first aider who was promptly on the scene with helpful advice followed swiftly by the store manager who was more than helpful too. They rang for further medical advice & waited with t
We went to the cafe food was ok nothing spectacular service was good staff were excellent
Nice, good old fashed department store with a roof top restaurant. Great views over the harbour and decent food.
Just had a lovely afternoon snack at hoopers cafe would highly reccomend
Easily one of the nicest department stores in the country. Excellent, traditional service from smartly dressed staff, brilliant clothes, accessories and homeware at reasonable prices and a fantastic cafe/restaurant with sea views and immaculate loos. What more could you want?! Highly recommended.
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