Much nicer experience than any other subway I've been to. It was much smarter on appearance than all others which was impressive.
I was served by a very happy lady called Bevs who made it a great experience. Nice change from being served by people who's language I can't speak so usually feel bad repeating myself over and over. Bevs was cheery and polite.
Tried and liked the new Honey and Oat bread. Didn't know this was a thing as subway don't seem to advertise anything new.
My favourite part is that they actually had Gluten Free bread which is so hard to find in the fastfood world. My partner is a coeliac so without this gf bread she's cut off from being able to have subways, which she now really likes, or other sandwiches when we are out and about. Do find it thoughtless to not have GF bread.
Our family of two adults and two young-ish children had really lovely subs in the Eat Out To Help Out offer (August 2020). Some very friendly and helpful staff, too, who helped us when being outside in the summer sun got a little too intense, and helped us to an unoccupied table inside. They seem well organised for social distancing, etc. Very good!
Edit August 2021: Not the first visit since the review above, but yet again outstanding service - simply the best I've seen in such a fast-paced place. Brilliant staff, and another lovely sub, so bumped up to 5 stars.
The Subway in Thetford was always a good place to go to for lunch, especially nowadays with the options to create your own subways. I particularly liked the Subway Melt when it was a thing which was freshly baked bread stuffed with tender sliced turkey breast, ham, crispy bacon, melted cheese and I'd have honey mustard sauce with it and no salad, it really was premier, I know I can make it nowadays but it's nice to just ask for a subway melt and have it done to perfection, toasted of course!
Waiter want beyond and above to make our meal perfect.
This is a favourite place for my child's, so we go there often and always get the same sandwich. I wish they could do birthday sandwiches or birthday something for birthday as he wanted to go there for his birthday sandwich (I know sound silly, but this is his "happy place"). We did get a sandwich, but it wasn't a "birthday special" for him. @Subway- could there be something for the future? Birthday muffin? Birthday wrapping? Balloon? Anything birthday?
Basically not bad. Sometimes I don’t understand by what “algorithm” they put a double portion of meat. Sometimes without double stuffing more than with double stuffing. But in overall seems to be good, I did not notice any non-fresh products. Feel free to try😉😉😉
This subway seems always have a tense vibe about it. The staff are very stressed even when not busy. They are very prompt and helpful though so I can only guess management are to blame. They listen and make great food though, I have visited a few times recently and will go back.
Very clean with great service and smiley faces. Very good food. Highly recommend Brown's restaurant. Seating outside as well 👍👍😀😀🥂
Nice sandwiches and great shop. Staff and service friendly. No complaints whatsoever. Apart from the rare receipt mistake it has a nice seating area and good to stop for something to eat while in town
I first visited Lukes Subway franchise way back in 2006 when he first come to town. I have had over 100 sandwiches from him since then. The shop is always clean and tidy with efficient staff. Well worth a visit for a tasty lunch. Its located at the top end of the high street, next to the post office. Don't forget your sub card.
Could of been more bacon in the roll but it was nice, the service was fast (no queues)
And the staff friendly.
Was able to sit out side and eat which was pleasent
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