Nice department store well laid out with a good selection of things. Went to the Cafe on the ground floor. Bagels were nice, only gripe was they charged £10 for a sausage roll! Come on guys, be reasonable!
Great customer service from the young asain lady on the shoe department. This is the second time quite recently that I've been in and she has, on both occasions, helped me choose a pair of shoes!
So much prefer this department store than the one in Birmingham city centre so sad to see.
Very good variety of products in the men's section. Some good offers and clearance. Be careful what to buy, do your research first because some of the clothes are overpriced. However, you may find really good offers. The late restructure of the floors was effective: men's shoes on the ground floor now.
I bought Lacoste there. Lovely staff and nice atmosphere! Loads of products on offer.
I only visited the Givenchy counter but I was so pleased. The lovely lady tried foundation on me and found the perfect match. She didnt make me feel old or silly and I bought more than I had gone in for. Overall a great experience.
Fantastic customer service from Jeanette on the second floor. With no staff in Evans Cycles Jeanette managed to find the shoes I wanted to try on in the stockroom. They didn't fit, as I was leaving the store she ran up to say she had managed to find another size. Very surprised and pleased that a staff member would go to the effort of coming down from the second floor to try and find a customer before they left the store.
2022
I just bought two pairs of chinos and a very elegant pair of brown shoes. Many thanks to Zeta for personal help. Your customer service skills are excellent. Looking forward to come again to the shop thanks to you.
2023 Update: Thanks to Marcia for her assistance today. I just bought a pair of Rockport sandals. Very professional attitude. Much appreciated 😃
Quality store with designer brands in easy access to the centre of Sutton. Close proximity to train: bus/ car park.
Definitely one of the better House of Frasers I've been in. The cafe here makes all the difference. Some really good selections of cakes, sandwiches and soup. Not cheap but worth a visit. Coffee is good. Clean and tidy and staff were friendly.
The Red Fox District - Cycling Workshop
+5
A clean and tidy location every time I pass by.
You have a nice restaurant with a lounge area.
Home products, makeup products, cycling products, clothing... etc.
You got a nice parking area and you can get in very quickly in House of Fraser.
Lifts are avalanche in the store and from the parking area and you have three motorised stairs.
Nothing to complain :)
Lovely coffee shop ground floor, staff friendly, great atmosphere
An error has occurred! Please try again in a few minutes