Reviews Tgi Fridays - Sutton Coldfield

Didn't have a reservation, but we got a table immediately. The waitress lindsey was the best! So kind, polite, helpful and fun! The dinner was great, really good burger!! Would definitely go back there again!

Arrived without booking, told it would be a 30-minute wait even though there was over 10 tables available, waited at the bar and decided to book while we were there and got booked in almost straight away and got a table, total wait 10mins so why couldn't we get a table walking in? Main meals and table service is why I gave 4 stars, wait for food was 1 hour, both sides - the potato skins and vegan skins were over cooked and very hard, not good, the meat burger was good but the beyond burger was more like a side due to its small size but it was very tasty, Vegan tacos were excellent, the bbq chicken strips were very good too, overall It will be a while before we would visit again if ever.

Lindsey our waitress was brilliant. Food was very good quality and hot. Overall experience was 10/10 highly recommend

Last minute decision to have a meal here, was very busy but they accommodated us. Quick service, very good customer service, the lady who serves us was pleasantly attentive. Food was yum as always. Definitely go back again.

I read some of the reviews and thought I should write my review considering I am actually a regular here with friends and family. Some of the waitresses know me because we are regulars and it’s a shame I should have reviewed it a lot sooner. It’s disappointing to see some reviews not being honest about the service we appreciate every place has a bad day but some of the reviews seem a little unfair. We are there at least once a week and we enjoy it. Location is perfect as it has parking facility which is easily accessible, the atmosphere is fantastic and the restraint is always warm and cosy. Music is always being played so you feel comfortable and relaxed and the food is always piping hot. The thing we like about TGI is that you don’t need to keep looking for a waiter to add to your order every so often someone will come by and ask if everything is ok with the food. Yes there are times food has missed the mark but they are very quick to replace it with how you wanted the food. It is a very busy Restaraunt and in all my times I’ve been here I only sent something back due to the fact that it went a little cold whilst waiting for the waiter to bring t to the table on a very busy Friday. The manager was apologetic not only did her bring out a fresh hot plate but also offered a discount more than what I have expected. The waiters try very hard to impress you and even walk you to the door to make you feel happy. I have posted a selection of photos from different times and as you will see the food is excellent and the quality is there , if you just want to go somewhere easy and get good food this is the place. Highly recommend.

We had an amazing meal for my younger brother's 21st birthday - all the staff there were super accomodating and a lovely team overall, they sang to him and did an activity afterwards which was a lot of fun to watch. The food and drinks were all fresh and delicious - it's lovely to see them catering to vegetarian individuals like myself. Also amazing value during the week, 2 courses for £20 and 2 for 1 on cocktails. I'd reccomend going for the vibe alone - everything else is a cherry on top. Also a shout out to the 3 members of staff who were getting involved in the birthday activities around 10pm on the night, respect that (:

1st time visiting, would return. Good food- not the cheapest (although we did have sirloin steak tbf) but can't fault the service