Reviews Cross Keys

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Ethan Porter
+5
I loved it the meal was great the portion size was perfect , also the quality was outstanding , I recommend this for people as it is was a fantastic meal with good service.
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Louise Jones
+5
After reading some of the recent reviews, I was a bit apprehensive about the table I had booked for our family Christmas get together. I shouldn't have, the food was great, and the staff were lovely. There was minor confusion over a couple of orders, ( maybe my fault ) but they were rectified immediately without any fuss. Perfect, and we all had a lovely time. I will be going again soon �
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Lucy Burdett
+5
Fantastic Sunday lunch on the way home from a weekend away, staff were welcoming and friendly. I had the beef rib which was excellent. Would definitely visit again
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Claire Matthews
+5
Went today on our way back to the motorway for a Sunday roast, pre booked table arrived early and they fitted us in earlier than booked. It was pretty busy and our waiting time was ok for the amount of people that were eating. Food was lovely and pudding also was good. Friendly staff and place looked great. Would visit again �🍽�
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Kate Marie
+5
Popped in for a late lunch, was a bit apprehensive because of bad food and service before it got refurbished. Staff were helpful, polite, food was amazing! Will def be returning!
5
Clare Cannell
+5
Lady clare cannell … Visit today Sunday 10th Sept 12..30 with my mum …one gentleman in particular so very polite and caring and 100%customer service ..today we had mix fish grill 100% enjoyed very much as I’m a keen fish eater ♥️very clean and lovely atmosphere.. I love fish and managed on every visit to choose a fish dish ..keep up the good work Team we will be back ♥️
5
Bonnie Somers
+5
Best roast I've had in so long! Me and my partner have been exploring pubs in the south west and this is the best we've come across so far!! Despite the fact their restaurant was jam packed and the staff were clearly super busy they were still attentive and in good spirits!! We will definitely be returning
5
Kelsey Rolls
+5
Our new local pub, and it serves beautiful food like this... we couldn't be happier. Nice beer garden, small play area for when we have the kids.
5
Carole Brown
+5
Nice decor, friendly staff and good food. Father-in-law happy as they did proper pies!!
5
Karen Foy
+5
We went as a group of 14 for a 60th birthday meal, The food was superb, the staff were fantastic and attentive. Food came out all together and portions were good. Bar staff recommended some ale which went down a treat with my partner :)
5
Tom Sherbie
+5
Very nice food with brilliant atmosphere, and great service all round but big thanks to our waitress Emily
4
Nick Ferris
+4
Called in for a meal without booking. Without to much fuss we were shown to a table. I had three burger my wife the Hake special. Both of which were very good as was the quick, efficient and friendly service. Would be happy to re visit.
4
Stephen Moore
+4
Three of us out for an early evening meal,the welcome was rather grumpy took ages to get our drinks but the food was great I had the steak and ale pie with mash (EXCELLENT) .I ordered the pancakes for dessert only to be told they had run out, how long does it take to make a batter mix. Nice place to eat by service slow. I would go back
5
Adam Pracy
+5
Brilliant food, friendly staff. We were served by Andy, Matthew and Eddie. I like my bacon crispy but it's suprising how many places get this wrong. Not here! Andy took my order of bacon and cheese burger (with crispy bacon) and it arrived exactly as ordered. Very good burger, didn't taste like a cheap frozen burger, tasted freshly prepared that day. Eddie brought the food out and was very nice. Matthew refreshed my drinks and was very friendly although I did notice that damp "I left my wet clothes in the washing machine" smell when he was nearby which is unpleasant in a restaurant food location. (you might have gone nose blind to it Matthew, everyone else has not) Apart from that minor niggle which is very easily resolved, this was a good experience. If I could offer any feedback to improve, it would be attention to detail is important. The automated booking service took my notes that I requested a table with lots of light, however when we got there, this wasn't mentioned and we were initially shown to a dark table until I requested it again. What's the point of taking notes if they are ignored? There was also a small miscommunication between the staff that meant I was brought my 2nd drink twice. Now in fairness, they did make this 3rd drink complimentary to the customer which was lovely but again some attention from to detail from the staff would have avoided having to give away a free drink on a 2 person main meal only. That's got to affect your margins. Andy was excellent, friendly, professional, and came across like he really cared about his customers. Fantastic front of house material. Well done.
4
Rhoswen Jones
+4
Lovely pub and very busy. Only have limited indoor seating for dogs, and we’re lucky to get a table despite pre-booking. Food was lovely with reasonable portions. The room was very warm with no opening windows, so we moved outside once we finished our food.
5
G SM
+5
We were shown to a table and got drinks from the bar. After a wait for our food order to be taken, the actual meal was lovely and service was then good. We shared fisherman's catch starter which was excellent and then the beef and red wine pie was delicious!
4
Jim Gordon
+4
Not busy in early afternoon, however service was wanting. Drinks too an age, and they didn't have the streak pie. Thankfully food was hot and reasonable.
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