Honestly can’t believe all of the bad reviews on here! Not usually one to write reviews, but need to defend this place �� Came for a big family meal yesterday, table of 20... food was lovely, served really quickly too! Great price for what you get and staff are super friendly and helpful! Pubs will run out of things when busy, get over it �� great pub grub, lovely garden to sit outside and the gin menu is fab ��
Booked a table for my sons 13th birthday for x15 people. Arrived early and the table was ready, the party all ordered separately but all the food was brought out really fast and altogether. All staff were extremely helpful especially Will who couldn’t do enough to make sure my son had a lovely birthday meal, even making sure they brought out his pudding first! Would highly recommend eating here & we will all definitely be back! Thanks for a lovely stress free night �
Since they’ve had a new manager the Riftswood has really improved. You can tell that he is an experienced manager who treats the Riftswood as his pride and joy. The staff are always willing to go the extra mile and the food is good value for money. Following their recent refurbishment, I think the pub will go from strength to strength. There is already an improvement in atmosphere and cleanliness has improved too, not to mention food quality.
I think if you’ve been before you’ll be even more impressed with the changes that have taken place!
Fabulous family meal tonight,
5 meals all cooked to perfection
Plates cleared and we are all stuffed,compliments to Andy the chef,Lauren who served our food and Nat and Faye behind the bar �
First visit since the refurb, & since we walked out due to no staff.
Much improved, nicely decorated, with new carpets, plenty of staff & good service. Menu had loads of choice & our food was served in good time & piping hot & nicely presented. Very good value.
Will definitely be returning.
Great good, family pub, staff very friendly, such a great atmosphere and great transformation!
We was greeted at the host station and accompanied to our table, staff were very friendly. We moved outside as the weather was lovely which was no issue to the staff. Food was beautiful and hot. Cannot fault the service or food quality, will definitely be returning again.
good food, good drinks, everything clean and not expensive! I recommend
The Riftswood is my go to place. If you want good price decent food this is the place to go, I have been coming here for many years now, you get great value for your money, always lovely staff, can say I have never had a bad experience here. If family visit and we are going to go for food this is where we book. Great choose of menu. The app is good to down load or sign up to the email as always send good deals. I always come here with my children so definitely kid friendly.
Everything was brilliant we had a party of 12 so was brilliant they could accommodate us the inly issue we had was there was no desserts, we even asked if we could just have ice cream but was told no, the meal and drinks was lovely
The food was delicious and came out sizzling (chicken fajitas). They checked back to see if I was enjoying my meal. Really friendly staff particularly Helen who showed real interest in my conversation as did Kieran who is always very happy and chatty
Lovely family meal. Staff were able to accommodate a large group. Service was swift and polite. Would happily go back
We went to the Riftswood yesterday evening for my sisters birthday, we had a great time. The service was great, food came out super quick and it tasted lovely.
I am willing to give a 5 star review, but just a couple of thoughts.
There was no tomato ketchup which i don't think is great for a chain like sizzling pubs. Secondly, the large mixed grill doesn't come with a fried egg, i had to order one separate. When i visited another sizzling pub last October, i got 2 fried eggs with my large mixed grill. I just find it astounding that a mixed grill doesn't come with an egg or 2. That is one for the head office i suppose.
We really look forward to coming again, thank you to the staff for their hard work. Hospitality isn't easy these days so thank you.
Very good restaurant with friendly atmosphere, quick to trouble shoot any issues that arise. Food can vary depending on the day however there are generally no issues. The waitress Charlie (Blond hair) is very friendly and great at customer service and dealing with the pressure when it is busy. Would highly recommend this restaurant to anyone.
I have been coming to the riftswood for years now. I also worked here when my daughter was very young.I have seen managers come and go and I have always been made to feel welcome. Helen the shift supervisor is always friendly and chatty, the meals have always been enjoyable and filled me up I would recommend this place as a family friendly pub.
The food was of excellent quality. The service was very good and friendly by the team. The pub was clean and tidy. I would recommend this pub.
I'm in a wheelchair so need extra space at the table. Staff very helpful, moving a cgair fir me. Husband had trouble ordering on the app so went to the bar. They had run out of the salmon I would have liked so had chicken instead.
Not been here before, my friend got a promo voucher on email for 40% off mains so thought we would give it a go.
Great pub, plenty of parking, tables clean. Staff members all friendly and welcoming.
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