In Swansea for an event..
If you have a dog.. WOW! I’ve never known such a welcome. The minute you walk in you’re met with dog bowls, water and the dog menu - yes really!
The lovely Lucia couldn’t do enough to make us and our dog welcome. Ignore any negative reviews.
We had roast turkey and roast be
Booking online was easy and straightforward. Confirmation received promptly prior to booking date. Warm welcome on arrival. Nice atmosphere and clean table/environment. Ordering at table was easy and food/drinks were served promptly and with positivity from the staff. In relation to the food, the si
We were greeted by Tova, who always keeps things ticking over efficiently. She led us to our table and made sure we were comfortable there. We ordered at the bar and the food was served within about 15 minutes. There is quite a varied menu - mostly fairly standard pub food. The Sunday roasts are ver
We went to the pump house around 5ish on a Saturday and was surprised how full it was ☺️. Starters were fantastic (mac n cheese, cauliflower wings and garlic mushrooms) mains were great too all had burgers...the burgers were a little crispy (think bbq burgers) me and hubby enjoyed them our daughter
Book the pump house a few weeks ago for a family meal. Safe to say, the experience was lovely. No request was difficult for the staff. I had 6 people in my booking and the staff met all of our needs, a lovely atmosphere and also views of the marina. Beautiful food and great deals on cocktails! We wi
Great atmosphere, very busy but they made sure there was a place for the two of us, and the Welsh rugby team were playing. Food was really tasty staff helpful and friendly. Nice and clean. We do not visit Swansea often, but would recommend this as good pub grub. And was a real family place to eat.
Came for a dinner on Sunday and was greeted by a really happy girl on the front door. Tobe or something. She was really happy finding us a table. Your Sunday dinner didn’t disappoint. The best dinner we’ve had in a while. We will definitely be returning.
Came for lunch this afternoon and was fantastic. Food and atmosphere were on point. Tova and Sharron were on the bar serving they were helpful in recommending things on the menu. Kat brought my food out and made sure I had everything. She came back over during my meal to make sure everything was ok.
Nicely cooked rump steak (rare), for the price. Good work chef. Half decent selection of beers. Would eat here again whilst stopping in Swansea for work purposes. It seems a bit off the beaten track if wanting to visit other pubs or bars, but in its favour, it's a pleasant walk around the marina to
Real good rump steak, cooked to perfection. Plate colourful and appetizing. Good to have a plate not over loaded with chips.
Service helpful and pleasant. Comfortable atmosphere, good location.
The staff were really friendly and kind to me, my friends and my dog.
Everyone was also extremely understanding about my allergies and went above and beyond to keep me safe and help me find out the ingredients of the food. Overall great service and a very nice atmosphere in the pub
Popped in without a reservation for Sunday lunch. We’re sat quickly and, despite being warned of a 40 minute wait, food was with us very quickly.
The staff were lovely and chatty and, although the pub was busy, it didn’t feel busy.
All in all, one of the better Brains/Marstons pubs I’ve been to. W
Lovely welcome, table was ready, first class service behind the bar and waitress service. Food again was excellent and great value for money. What I most like is when a pub says it is dog friendly and every member of staff that seen my dog made a fuss of her. Not a gimmick, you really all are dog fr
Helpful polite staff. Nice food. Although on this occasion the batter on my fish could have been cooked a little more and drained better. Having said that the same meal in the past has been perfect, so perhaps just a blip.
We used an upstairs area for a Wake which was catered by the Pump House . The room felt inviting and private. The catering was excellent with good variety, quality items and generously and well served. During the arrangements we felt we were getting a caring, personal service. We come to the Pump
We had a group of 26 Stroke survivors eating.
Kat, Sophie and all the staff were amazing. Very helpful and accommodating. Friendly and professional.
The service was quick and the staff were great with everyone in the group.
I won't hesitate to come back with them and highly recommend the venu, food
Very accommodating, pleasant staff, friendly crowd and relaxed atmosphere. Food was superb and easy to order via app in house. No complaints at all apart from the Union Flag above the bar is upside down!!......
Food, we only sampled some starters. We enjoyed these.
Table service was polite and efficient.
Good location, easy pay and display parking. After 6pm, there is free street parking on the approach road.
Good atmosphere.
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