I wanted to use the Vodafone free drink offer which I saw on the App before visiting the café but when I got there and was ready to redeem it, I could no longer find the offer. I then spent ages waiting on hold to speak to someone from Vodafone, but when I finally got through, the person was not really able to help. By this time the drink had been ordered, prepared and served, and the staff kindly did not charge me for it, even though I was unable to find the offer code on the App. Therefore I would give five stars to Costa Coffee but zero stars to Vodafone, especially since I am charged a lot for my mobile contract.
Good costa with very friendly staff. I think their vegan food options lack compared to other costas I have been to.
Good amount of space inside. It does have toilets. The staff are friendly.
Great place and great staff,friendly and welcoming people
The staff here are so welcoming and make fabulous drinks. The atmosphere is so relaxed and happy. Will definitely be back.
Love Costa coffee, great service, and a friendly welcome. Thank you
I'm hoping that the two Costa coffees in cheam are managed by the same company. They are both so warm and friendly.
The staff in the mornings are always happy to see you and very attentive. They greet you with a smile and a warm hello. They are very chatty and like to know about there customers.
One of the best Costa coffee shops there is, continuously amazing coffee since opening. The place is well managed by Angela who takes great care of not only the customers and store but her staff as well. Best Costa I've visited over the years.
A pleasent branch of Costas with friendly staff. I would normally keep well clear of Costa's because of I've felt there standards dropping as a chain. Maybe this branch can be the light at the end of the tunnel.
Great place and very nice staff! Everything's clean and the customer service is lovely! Will go back for sure! :)
I really like it in here and was served by Elsa and Bilal the other day. Excellent service. Thanks
I go every day and it's a beautiful place. The employees, especially the manager, are very friendly, warm and sympathetic.
Always come here when gasping for a coffee.
Amazing drinks, friendly stuff with a really good service.Always recommend!!
Great coffee, clean facilities and friendly staff
Nice friendly staff with great sense of humour.Even when busy they service with a smile.Hot chocolate with cream is banging.
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