Went for take out today. Really busy. Working short staffed and coffee machine down. But staff brilliant. Friendly. Good communication. And apologetic for time waited. Noticed they had a couple of “Karen’s” to deal with. But felt with professionally.
Best coffee by far. Staff a bit miserable at times . Although been a few times won't put me off as I love the coffee there. Relaxed atmosphere with good deco inside.
Great coffee place. The store is very clean and tidy and easily accessible. Only reason it loses a star is one of the ladies working seemed to have a bit of an attitude but everyone else was great!
It was busy but service was quick and friendly
Always a very enjoyable visit. Great coffee and other drinks. Nice food and staff always very pleasant and good service.
Coffee and fruit loaf,what more can you ask for. Nice new cafe in Sunderland.
Kept clean and tidy, staff are friendly and the food and coffee is lovely also. Only issue I could find is the amount of seats and tables. Other than that, lovely coffee shop.
Lovely coffee, lovely Sea salted caramel & pecan swirl. Fruit toast was a write off though, was past it's due date I think as the bread was tough even after it was toasted so that spoilt my bwekfast
Amazing staff very friendly and helpful, cleanliness wasn’t a problem, Claire was very kind and helped recommend a drink thank you very much Claire and the rest of the team <3
This is a typical Starbucks, good coffee.
Love my visits to my local Starbucks in Sunderland the staff are very friendly and helpful especially Claire and sherif. Love you guys xx
Love this store in sunderland . Staff are so friendly and helpful . Always visit when I go out 😀😀😀😀. Gingerbread Latte need I say more and my granddaughter loves her iced peach tea . Baby chinos are fab as are the kids hot chocolate done to the right temperature.
Lovely coffee, not a lot of seats inside but it's very clean and staff clear, wash chairs and tables as soon as someone leaves.
Was in late Sunday. Staff were excellent friendly and helpful. I borrowed a pen and the lady gave me a piece of till roll to write down a friends details. The coffee was good too.
Tables clean & tidy great coffee seating a little close tried to pick quiet spot but difficult
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