![4]( "Recensione")
I prefer Costa to Starbucks, but then again I suppose it's entirely up to you, I think younger people prefer Starbucks they seem to do a lot more chilled 'hip' beverages and Costa is more a chilled out vibe of a place, I'm not decrepit but it's nice to go somewhere and get some peace lol, anyway since COVID my taste buds have totally changed and I'm finding a lot of coffees very bitter, however Costas latte hits the sweet spot every time, lovely taste and always pipingly hot, the food side always look nice and fresh, my son loves the millionaire shortbread, price wise it's on par with other chains so it's not surprising it can cost between 10 and 20 quid for 2 people to eat and have a drink, the staff are always pleasant if a bit young sometimes but as is life these days, almost all food and coffee shops employ younger staff, when companies say they are not aged when employing staff.... legally they are, but deep down us oldies know can't get a look in for jobs lol, and why not when we need to support our younger workers, keep up the good work and I'll keep popping in for a latte every now and then
I've been before, and on that occasion, the dining area wasn't the cleanest. This time, they were preparing to close, and seeing chairs on top of tables wasn't the most welcoming, but the young lady at the counter changed my opinion. She was so pleasant and chatty. I had a voucher for a free cake. She could have been dismissive, but she was so nice and genuine. She appeared to really enjoy her job, which is a rarity these days.
Oh, and the cake she recommended was delicious too.
I wish I had gotten her name. She's a credit to your business.
A electric atmosphere and awesome coffee great place to catch up with your friends and family amazing team working for you
Nice place for a cappuccino as usual! It is in the city centre so great location! Helpful and friendly staff. Also great customet service. Really clean and tidy around the cafe area. Glad I can use my loyalty card and earn points too!
Nice pleasant coffee shop. Good selection of food and drink and helpful staff. Got to admit 'tho I prefer the coffee at another chain & prefer to spend my bucks there.... Just a personal preference.
Very friendly staff greeting me when I walked in. I came in for breakfast and it was very quite when I walked in at 8:00, but it quickly got busy as it got towards 9:00. They staff suggested a new coffee roast they have and I was pleasantly surprised. Exactly what I would expect from a well established brand.
Nice food, drinks, service and very fast. Definitely recommend to anyone who wants a quick and delicious breakfast.
Speedy and friendly service by the baristas! Produced a great cup of cappuccino and summer fruit tea. It was quite quiet even though it had many people in the store.
Lauren T (living wild)
+5
One of my favourite places and the first date of my bf of 3 years . Love the limited edition hot chocolate they bring out around bonfire night
Always lovely food in here and the staff are lovely and helpful
We like costa, although the sunderland site could benefit from a re shuffle of seating to allow more people to sit in. The large table is in a very bad place and takes up space which cannot be used, the food as usual was great, the service was slow again because of the whole just eat options which always seem to take priority over actual customers, which is bad, people who come in should take priority, its very frustrating!!
Canny little Costa cafe tbh. One of the best. Food is fresh and the flat white is very nice. Staff are amazing.
this is a very busy store, but tables were cleared and clean. Staff, although busy were polite and pleasant. Coffee great as always!
This particular Costa follows the covid rules to the letter in a professional and pleasant manner which I appreciate whole heartedly. I feel safe which allows me to enjoy my coffee whilst in there. The coffee shop and facilities are always clean and very comfortable. I would like to commend the staff who work there for their hard work and diligence in these difficult times.
Enjoyable coffee, didn't have food 🙂
Very friendly staff, wonderful food and a great atmosphere in the cafe. Would definitely recommend.
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