Come here very often. Pet friendly which is a massive bonus. Staff are always happy to offer recommendations and provide a polite and welcoming service. Lots of drinks and foods on offer. Seems always fresh. Lots of parking nearby and seating available.
Went for the usual ‘nice weather day’ walk with a couple of friends and 6 small dogs and, as is our custom, we went into Nero for a coffee and a pastry. The queue was quite long to order but we’d found a space to accommodate all of us and one of us joined the line. There was ONE person serving. Just the one poor man ON HIS OWN! He was absolutely amazing: not one word of complaint, no moaning, no huffing or puffing - and he must have felt under pressure - just service with a very patient smile! I hope this person gets the wages of the three peoples work he was achieving! I guess it’s a hazard of New Years Day that staff are ‘sick’ but really Nero, be kind to those, like the chap working today (1/1/2024), who absolutely go above and beyond! His attitude is the kind that keeps people wanting to go to the establishment! Whoever you are … we thank you for being lovely under stress.
Dann and Emily Read (EVE Wrestling Network)
+5
All the staff are tremendous but especially a big shout out to Charlie for always making our family feel welcome.
*Edit*
The addition of the two new Joe's has been tremendous. Great great staff who go out of their way for their customers.
Also you really can tell the difference in coffee shop staff members at who's good and who's not when you taste your coffee, and the two new additions make good coffee!
Amazing coffee and great service! Will definitely come again.
Wonderful staff, always happy to help you create the perfect drink!
Always nice to pop in here when in Sudbury. Great coffee!
Nice coffee shop with the usual offerings. Can be very busy with long waiting at times plus the enjoyment of barking dogs!
Went in here on Thursday 1st Dec. The 2 girls serving were delightful. So cheerful, chatty and helpful. Really brightened my day. The trainee looked overwhelmed. Wishing her good luck. The lady training her was so encouraging. Lovely atmosphere. Well done ladies. The Christmas drink was awesome too.
Great coffee & porridge. Friendly staff.
Super coffee, delicious panini & friendly staff which is very welcoming, we can take our dog which is a huge plus for us to, the only one thing that let's the whole place down is their awful shared toilet! Very smelly, dirty & an empty soap dispenser which is a terrible shame & can so easily be rectified.
Lovely staff! Visited Sunday 4th February!
Still a great coffee shop but in all honesty it's needs a little freshening up. It's starting to show it's age now with yellowing paint etc, and the loo really needs an overhaul. The soap dispenser has been broken a long while, and the toilet seat needs either tightening or replacing. The staff as ever are great even though I rarely see the same face two weeks running these days.
The best coffee and lovely staff and atmosphere. We take our dogs in there after a walk down the old railway line...the staff and customers are so friendly. Wonderful, relaxed atmosphere and they even have books😁 so lovely to feel welcome with our dogs . Perfect!
Friendly staff, best coffee
Helpful & friendly staff, great service.
Great Sicilia cheesecake.
First time customer, with Meerkat rewards
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