Went in to Waitrose to see the customer service desk As I had a fine because of spending over two hours in the car park. I had been in Waitrose the entire time , shopping and meeting in the coffee shop with friends.Thought this was unjust and the gentleman at the service desk sorted it all out and
Lovely staff.
Great wet fish counter
Awful bottle neck to get in to carpark... I gave up and spent 90p next door.. I can't understand the queue which backed out to the roundabout as there were loads of free free spaces!!
Haven't been in for a few weeks and it's all change at Waitrose! Lots more self check outs (new but with assistants to help the fumblers like me) so fewer tills but also fewer queues blocking the way to the café! Always a nice place to shop (and they still sell very dry sherry!!)
Finally, I got to work out how the coffee machines work :)
First, you bring a cup, then when paying for your other snacks and nom noms, find and add coffee (normally £3), when you wave your waitress card, it magically drops to free coffee ☕️ 😉.
Next, pop to the coffee machine, place cup under the sp
This is a good supermarket, with helpful staff and lovely food. As always as the standard meat and cheese counters, there’s also a fresh daily sushi counter, and a bakery. There’s a small homewares section, and also a café and toilets. The front desk also allows offers dry cleaning and parcel collec
Always a joy to shop in Waitrose. Helpful staff. Well stocked shelves. Good variety of products - and free coffee too!
Steve on self-service tills 27/6/23 is fantastic, very personable and attentive. Super helpful. Real asset to Stroud Waitrose!
Good quality items sold here, well laid out and very clean.
Pleasant up-market supermarket. Good quality produce, meat etc.
It's a Waitrose! Wide aisles, good selection of quality goods and excellent fresh food and helpful staff, but expect to spend a bit more. Great fresh bakery and now a fresh sushi bar! Small cafe at the back has gone & the magazine selection has been cut a bit, while the kitchenwares section seems
Very good shop, they have a good selection of good quality food. A little more expensive than other supermarkets for the same item but the fact the have alot of good quality items all in one place makes up for it. They also have a really good range of meat free and plant based burgers.
I was collecting a JLP click and collect delivery and Helena served me. She was so helpful, couldn’t do enough for me, and made it seem as if it was perfectly natural to provide the level of service she gave. I know it was the Customer Services desk, but she went above and beyond, in my opinion. I h
Average sized store selling a good range of quality fruit, veg & salad, along with ready meals, fish, meat, bakery & every day item such as household, wine, beer & spirits etc, etc, then to get served by welcoming staff to pay for all your goods.
Small little cafe to purchase a nice hot drink, alon
We have lived for 10 years above this store and spent £1000s of pounds there particularly in Lockdown when it was a great place to walk to and the store kept going fairly well. Good hygiene in place and had lovely roses etc from a garden centre in trouble so great that Waitrose supported it.
Have ha
Love Waitrose. Helpful staff today helped us find pearl barley
Good location. Easy to find and ample parking. Helpful staff and the usual range of Waitrose products. Obviously not the cheapest but consistently good quality.
Lovely experiences here, also with friendly cashiers.
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