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The Heald Green has existed since I was a child (some 30-odd years) and still retains some of the character and charm of all those years ago, despite a Holiday/Premier Inn (whatever it is) being bolted on to the side now.
The beer is good, there's usually a guest ale on. The staff are superb, offering good recommendations on food (or advising against some meals due to portion size - a very nice touch that I appreciated, even if the brewery might not).
Very welcoming of my children, even when their behaviour has been below-par (below my expectations for when they eat out).
Attentive staff, cosy seating helps make me feel I can have a private conversation whilst in a restaurant environment.
Prices aren't exactly cheap, but I guess they're capitalising on being the only option in the area and having the hotel next door, but there are usually %-off offers available if you check newspapers, social media and/or the Beefeater website.
As I say, I have a soft spot for it as I've been going since I was 10 or so and I'm now in my 40s, but the food is great, the ale is great, the layout is great and the staff are wonderful.
No doubt I shall be back again, and for those that don't have a sweet tooth, they offer cheese and biscuits as dessert!
Popped in over weekend. We are returning customers as fairly local to where we live. My family always stay at the Premier Inn next door when they go on holiday. I highly recommend the ribs here. They are to die for. Yes it is slightly expensive but you get what you pay for and if you are served by the manager, Aeron, even better! Love that fact he goes the extra to make sure we are ok and looked after. Probably why we keep going back! Thank you Aeron, you always make our day when you serve us!
The food here is amazing. Had the Lamb with Kale, it was the tastiest meal ive had in years. My son had a burger, it went down very well. All the staff are very friendly.
Excellent customer service tonight at this beefeater, Naomi was absolutely fantastic the best customer experience so far in 2018.
Lovely breakfast but more importantly the service from the Pat? who looks after the breakfast service was amazing thank you so much you clearly care and enjoy helping and serving x
Lovely breakfast and staff really freindly and helpful.
Our local lovely food and fabulous waitress who served us. Every one enjoyed there food Chicken Wings lovely 😊
Very poor hunters smothered chicken for Wendy it was burnt but the alternative was spot on. I had garlic Prawns they were excellent. We had desserts I had a chocolate sundae. Wendy sticky toffee pudding. The only disappointment was because the 1st meal for Wendy was burnt we dined at separate times to each other.
Excellent value if you've got an early flight out of Manchester Airport. We ate at the Beefeater, which was easiest. But there's a Wetherspoon 10 minute walk down the road if you prefer..
Had. A fabulous birthday meal here yesterday. We were initially not greeted at the waiting point for around 8 minutes. Servers walked past us a few times without even glancing in our direction. Once seated our server changed to a lady named Natasha I believe. She was wonderful. Patient. Informative and just really kind. Me and my family after a rocky start to the evening were so taken by her and found her to be an asset to the team and she definitely should be recognised as such!!
I went for lunch with my daughter. Food was delicious. Stuff was friendly and helpful.
Relaxed/ no pressure atmosphere and very quiet when we came in.
The only downfall was not having some foods, which are advertised on the menu. It might be worth for stuff informing the customer beforehand, if any of the foods are not available on a day, nevertheless it didn't spoil the experience.
Will be back again.
Stopped by for a meal with my partner, was delicious! :) timely service, treated very well and had a lovely surf and turf and kitkat Sunday made by Rhys. Would definitely visit again! <3
Natasha was our waitress tonight and i couldn’t have asked for a better server. anything we needed she got, nothing was too much trouble for her. 10/10 waitress. couldn’t have made our visit any more special.
Very nice food options. When I arrived I first had the Nacho's as a good snack/lunch. As dinner I had the Double house stack burger (see photo) included with fries and sause of choice. When entering you are immidiatly feeling welcome. On the righthand side you have the bar where you can get a drink. On the left hand side you have the restaurant where you are seated by the crew who also immidiatly ask you about possible allergies to prevent anybody from getting sick. During the dinner we had to wait a long time for the staff to notice we finished and asking if we wanted anything else. The breakfast of the hotel is in this restaurant as well and the cooked breakfast is very nice with still unlimited choice of the regulair breakfast and that for just 2 Pounds more.
Came for Dinner on 20/6/2023.
Service was exemplary and Olivia was polite and attentive to our needs. Great care throughout and her personal touch shone through with the care she gave to us as customers. Food was tasty, hot and general atmosphere although busy was still attentive and not rushed.
Thankyou Olivia for your care ❤
special mention for "manager' Mark for the way he dealt compassionately with couple with whom the lady was suffering dementia type symptoms and couldn't be left on own at breakfast. Mark took over situation, sat patiently helping them order and brought everything they needed. A hero! Well done Mark.
Wet, forlorn
Kids wail
Tables full
No room at this (Premier) Inn.
Dreams of croissants dashed
But Hark
It’s Mark
Innkeeper formidable with seats for 5
Kindness fills our hearts with warmth
And bellies with scrambled egg
Bacon (vegan) order in
Joanne and Gemma
Diligent hosts
Coffee warm
Saloon clean
A good full English erases damp and sorrow
We’ll book a table to be back tomorrow
Great location as we are staying next door in the premier inn. Food was good and the service was great. Olivia was very attentive and very pleasant. She’s a real credit to the restaurant. Would definitely recommend
Excellent service from Niall. Very attentive and was great with our allergens. Would recommend and would return. Made the night before our holiday very enjoyable!
Excellent food and service and a good viewing point for planes coming in. Staff were very helpful and accommodating. My fillet steak was cooked to perfection.
Amazing service by Marissa yesterday evening, pleasant and polite and service with a smile, made it worth the visit. Fabulous food as always. Thank you
Great place for afternoon lunch. Great friendly service and attention to detail.
Over all the breakfast was great. The waitress jo was very helpful and friendly. Worth a visit.👍
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