I regularly get a latte from here. Yes sometimes there is a long queue. People seem to very quick to moan about waiting but each drink is hand made to order which takes about 3 minutes per drink.
If you want something instant then got home and get your jar of instant coffee out.
I always find the staff very pleasant and friendly. The current manager is doing a brilliant job with limited staff at this time of year.
We, as a family went in for Christmas hot chocolates yesterday. We felt sorry for the young lady who took our order. But she dealt with it perfectly. One of the reasons I look forward to Christmas is my Costa Hot Chocolates.
The service was great and the coffee was good, but the queue time was quite long, management could do with adding staff on weekends.
Update 2023 - pace has picked up and queues diminish quicker than previously.
Coffee was well prepared and presented, though it was fairly busy we were able to find a table and sit.
A selection of both m&s food and costa own brand is on offer. We opted for the tried and tested toasties, and a Victoria sponge Muffin!
A really nice friendly worker called Camille really stood out the day I went. She wished me a happy a happy Eid as she noticed the henna patterns on my hand. She went around and asked customers if they were happy with their coffee which doesn't happy in these kinds of places. Very polite and respectable towards all customers.
Typical good Costa quality, service and great beverages and snacks.
I visit costa nearly every day I'm impressed with all the staff especially Camilia who is always very friendly nothing is to much trouble always makes us laugh and always goes above and beyond.
Nice coffee. I little dirty but very busy so I think we can let the staff off at this time of year. Coffee was tasty I had an americano and can't complain. Mrs had a latte and seemed very happy. We both had sausage roll which was hot and tasty although we both agreed lacked butter. Feel like I'm being overly negative but we had a nice time was in there close to an hour sipping our drinks and no one bothered us. We will go again!
PEDRO CARLOS FRIAS POMBO
+5
Good coffee shop for early lunching anytime cheaper and better customer service
Updated 14 June 2023
Normal slow service even though there was 2 staff on the coffee machines and 1 on the till.
Always a Queue outside, most times up to 6 waiting but peak can be up to 15.
Winter times limited space inside, as it's packed.
Inside. Floors dirty, toilets always smelly, tablets sticky.
Outside really nears a refresh. Chairs and tables looking sub bleached and dirty. Outside walls are dirty. Path has lots of weeds.
No outside cover, even with the increased heat and sunshine, it can be too hot to sit outside.
General this is a very busy shop and soon more big shops moving in to roaring meg. The shop needs a refresher to make it better and cope with the increased human traffic.
Always a good selection of food and drink plus friendly helpful stall,a really nice Costa to visit
Usually pop in when In the area. Recently the queues have been long and seems to be less vegetarian savoury choices on offer
Love the toasties and love a Costa coffee, service can be slow at times but it does get very busy.
Team here clearly work hard and try their best - few issues in the store with the dishwasher and other equipment meaning long Q's - really long Q's - all the time. As the only coffee shop in the park, it can be frustrating, but coffee is always good.
Great coffee but why does it always seem to take ages to make & serve a coffee. This fact is the same when you go to Star*****!
At this time
- On average this is one of the best Costa’s I ever been
Location is the best and staff are very welcoming.
- two things to mention more care of the tables is required, side doors need Pull/Push sign 🪧
The one thing to remember is always ask for your coffee "EXTRA HOT". Otherwise it will come out cold as they are scared you will sue if you burn yourself. Apart from that it's a nice coffees shop central to all the shops and 3 hours free parking when football isn't on otherwise it's 1 and half hours free.
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