Wagamama has always been people favourite due to their unique style of restaurant operation with very inclusive and "public but private" layouts. This one is no different as its location right in the food and games park next to Stevenage train station.
It does have good amount of seating space inside and enough parking outside. Staffs were very polite, helpful and prompt. Food quality was very good. I was looking to have some spicy/hot🌶️♨️ food and the staff was really helpful in recommending me a dish which i absolutely loved (she warned me though that it will be very hot, and so it was ).
At end, a satisfied customer 😀
My first time here was about 5 months ago and honestly, I'm obsessed. The food Is incredible!
All fresh, cooked to perfection and very more-ish.
My favourite food item definitely had to be the steak teriyaki soba.
Staff are always friendly and helpful.
Restaurant has very high cleaning standards.
Very impressed and most certainly my new favourite place to eat.
Never had a meal arrive so fast. Super friendly staff and although they were out of a few items the food we had more than made up for it.
P.s. channell gets waitress of the month award IMHO, 5* service! 👌
Fairly large and clean Wagamama's restaurant in the middle of a leisure park. We visited on a Sunday afternoon (at about 1pm), and didn't have to wait at all (you can't book at Wagama's). The serving staff were very friendly and efficient, and the food was very nice. A good range of vegetarian/vegan options. Overall a good experience.
_Update Oct 2023_
A slightly more disappointing experience tonight. Had to wait ages to be seated (despite the place only being half full) and then food took a long time to come. I was advised to order some noodles to go with a soup dish - the noodles turned up within about 2 mins and the rest of the dish about 20 minutes later, by which time the noodles were cold. I then ordered a drink which took about 25 mins to arrive - we could see it on the bar, but the staff were all just stood around chatting. Food still nice but service was nowhere near as good as on previous visits.
Our waiter Karol had the most welcoming smile and provided great service. He explained how to order and pay and made me and my family feel very comfortable.
Me and my girlfriend came to try the new vegan menu and it was amazing! Food was a 10/10 and the customer service was great not only did the food come very quickly but everyone was very friendly and polite. Our server Kiana was especially lovely, really helpful and made the experience even better!
The food was lovely as always but what really made the visit amazing was our waitress. Her name was ash or Ashley not too sure but she went above and beyond with our kids to make sure they had the best time even teaching them how to use chopsticks. They loved it. She is an asset
Long time coming, first time at the Stevenage branch.
Food is so much better than it was 20 years ago. High price for what it is, portion size has reduced
Not an enjoyable visit this time :-( 😕
Me and my daughter went here randomly the other night as a treat.
Being autistic I found it a little difficult and overwhelming with the noise of the restaurant. It seems to carry an echo although it was lovely lighting and very well thought out to make you feel like you were not so close to people.
The service we received was the best I have had in a while, they were calm, kind and very attentive.
I thought it seemed a little overpriced personally for what it was.
The rice dish I had was quite spicy which was fine although it would have been better if I was informed via the menu. It would have been less of a shock 🫨
The bao buns were yummy 😋 although have shrunk 🤔🙈
They did not know I was Neurodiverse so it was nice to see they were just generally helpful and kind staff.
We needed to grab a bite to eat in Stevenage and know we can trust Wagamama for great Vegan food. Happy service and the food came quickly. The Vegatsu was delicious as always.
Always on point, food great, always packed but never wait for than 20 mins for a table or to get food and drinks. Team are friendly and loads of options for numerous dietary requirements. Kids meals are huge and great quality
Great food as usual but service was slightly slower than we would have liked. Was fairly busy for a Sunday early evening
The food was perfect. The restaurant was excellent.the staff was lovely and well presented and friendly and knew what they also doing.
I haven't been to wagamama for years and I I so pleased I went after work. The service was friendly and prompt. The food was delicious and hot. We ended up staying for almost 2 hours by ordering more food and more drinks! It was busy but we only queued for 5 or so minutes to get in.
We order 2 pork belly ramens for collection. Our ramens were lovely. Very nice and fresh. Very happy with our order. Best ramen like always.
Update: after we visit this place for dine in we where still very happy with our order. We tried chicken dumplings. Very good . Would defo order again. And some fresh juice-hivefive and blueberry spice. Both nice just little warm. And pork belly ramen like always amazing just little too spice this time. Give just 4 stars because just for some reason we got our sides first and then mains and then drinks. Drinks should come always first.
The food quality seems to be deteriorating a bit at this branch. We could hardly cut our steaks on our steak soba because they were so tough. After we were seated, we were only visited by the servers delivering our food. Noone came to check on us and noone came to clear our plates away so we ended up posting our feedback directly with Wagamamas website. It wasn't a particularly busy day. Such a shame as it's one of our favourite places to eat.
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