Reviews Raj Mahal

I do not recommend getting a takeaway from this restaurant if you are vegan or vegetarian. Which is a real shame as pre-covid, this was one of my favourite dine-in restaurants in Stevenage and I am looking forward to returning (but only in person). The star rating I have given is based on a bad experience (2-3 stars) versus usual food quality and usual service (5 stars), so even in my absolute disappointment I have tried to be fair. If you eat meat, absolutely order from here - the food is delicious and excellent value. There are plenty of vegan and vegetarian options, that are delicious. However on receiving a fully vegan takeaway order, there was a meat dish labelled 'vegetable'. This was, I am sure, a genuine error, where the wrong lid was placed on the wrong dish as it is not a vegetarian restaurant. So when I called to rectify, and get the meal I initially ordered, the man on the end of the phone was very apologetic and immediately agreed to send the correct dish. Mistakes happen occasionally, and this was handled perfectly. If this was the end of the story, there would be five stars, no contention, and no current search for a comparable restaurant. However, less than five minutes later, I recieved a phone call from the restaurant informing me the chef did not believe me. This is not okay. I was asked to lift the lid and look around to see if I was correct as they could have written 'meat' on the lid instead of 'vegetable'. I informed them that the lid actually stated 'vegetable' and of my original theory (above), but there were definitely chunks of meat. I originally thought chicken, but it could have been pork? Due to ethical reasons, I haven't eaten meat for over half of my life so I admit I may not be able to tell different species' apart when they are in a curry. My offer to send a photograph was declined, and I was then informed me that a new meal would indeed still be on it's way. The delivery driver was very nice. However the meal was effectively ruined and due the disagreement, I couldn't trust the meal to eat it. My dad (a meat eater) was happy, because as a result, he received two curries (they didn't want the other one back, and I didn't want to just throw it away). But this definitely tarnished the experience and I am unable to risk compromising my beliefs with the possibility of eating meat. This has meant my dad has been disappointed with every subsequent curry. Again, I cannot stress enough that I am certain it was originally just a mistake. I have eaten there numerous times and not had an experience like this. If I hadn't received the second call, I would have continued to get takeaways from there, but it was a distressing experience that I will not be repeating.

Just placed an order via just eat - it arrived within 30 mins and was so hot! The food was the nicest Indian we've had in a long time! Will definitely return.

Loved it, staff are very nice and friendly. Could do anything to help and the food was amazing. Nice after a few pints at the broken seal a little wall away

Amazing food, first time I ordered from their as fancied a change. Definitely our new regular.

Lovely food but very run down to dine in

great food great service . and they deliver !