A nice bar with several tables to sit at, very busy. The kind and fast staff managed efficiently to serve everyone. You have the option to choose tea, cappuccino or coffee in various sizes. I tasted a good medium cappuccino decorated with a heart, very cute! Normal prices for an airport.
FUN!!! The barista Samuel is the best!
Makes jokes with most customers and just lives to make people smile.
Come back just for the experience each time I’m here!!
Also coffee is great!
(Guy in the black t-shirt)
Out of all the options for a coffee and a snack at Stansted Airport departures, Harris +Hoole is my preferred cafe. It's good to enjoy a coffee and a pastry before a flight.
At 6am 🥱… I’m grateful for any hot drink. What makes this place particularly special is the team. They are super cheerful and serve amazing coffee with a smile 😊. Sometimes it’s just those little things that make your day better!
Best coffee I've had in an airport. Do whatever you can to get served by Callum. His job title is barista guru and that's an understatement. Charming, frie dly, professional - rename it Callum + Hoole immediately please.
Lovely looking place. More importantly the service was amazing! We travel quite a bit and grabbing a quick coffee is usually always on the to do list, usually faced with grumpy Starbucks and Costa staff who always seem to have that Hurry up and order attitude. Even though it only takes us a minute. But these guys at Harris and Hoole understand customer satisfaction. A huge shoutout to Liam & Emily. Service with a smile. Very Polite. Seemed to be at peace with their job. Very very curteous members of staff and an asset to the company!
The sausage roll I bought before my flight was one of the best I’ve ever had. The toastie, not so much. Incredible service by the two gentlemen that served me (11/07/23 - 4:15am). I’m keen to visit their other locations now.
These people know what good customer service is! And the most important - it looks like they are happy working there. Smiling and polite, uplifting service. The coffee and food were great, thank you!
First review ive given for a coffee shop… and this one is at the airport.
Samuel the barista… whatever you pay him, double it. Never seen someone make so many different kinds of people smile at 6am. Its chatter to each person was unique, warm and funny.
I didnt even get a coffee but noticed his vibe whilst eating my breakfast.
I then ordered one after, because of him. And i have my best friends pret prescription. Ha.
We had a snack here 4 weeks ago and reviewed directly with Harris and Hoole as we were so impressed with Callum at Stansted... a really nice airport experience and we look forward to stopping there again very soon.
Handy spot. Super friendly and helpful staff. Good atmosphere. Was able to relax for a few minutes. Was also able to pull out my laptop and do a little work at the table while enjoy9ng my scone and coffee.
I make a point of coming here when travelling out of Stansted. The pastries, cakes and tea have all been wonderful. The staff are amazing, in particular the gentleman who greets and converses with customers in their native language. It creates a wonderful and inclusive atmosphere. The world needs more people like you :)
Do you want to have a fantastic and warm experience at London Stansted Airport? Have a coffee at Harris+Hoole and do whatever to be served by Sam. He will talk to you in your language! Whatever that is! I am italian and took me a while to understand he was not. He talks in your language without being even solicited and you can see he enjoys it very much! It’s his way (I asked) to make people feel good! How did he learn? Listening to clients and replying back as he could until he could very well! Wow! Standing ovation Samuel! That is a talent! And you made me start my day with the right right coffee. Thank you! 👏🏻👏🏻😉
I don’t like airports because they make me nervous but it was really nice to sit down here and have some jam on toast, the person who served me was really enthusiastic and smiley. I didn’t catch his name but it was really nice after getting through stressful security and everything
Excellent service and the first food place you’ll find once airside and past the main Duty Free shop.
Food is very good and overall not too busy compared with the main eateries.
Great spot! Best in the all airport,they are friendly,quick and the avo on toast is so generous! There is guy speaking many languages always so nice and polite,is very rare in a fast pace environment like an airport! I fly quiet often and this is now my go to place!
Well done guys! And Happy New year!
By far best coffee I’ve ever had at the airport. Get the seasonal single origin filter!
Incredible customer service....with a SMILE. Give those guys a raise Harris and Hoole, they are fantastic ambassadors of your brand.
Definitely the best airport coffee shop customer service I've experienced and the only place I'll be using at Stansted from now on.
5 stars for sure, even if the coffee had been bad....which it certainly wasn't!
Make the soy/almond milk the same price as regular though guys, it's 2022, alternative milks are no longer niche!
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