A senior citizen I was accompanying to an eye test in Spec Savers had an unfortunate accident and the staff in Costa were extremely helpful and kind unlike the frosty response from the staff in Specsavers who claimed there were no toilet facilities to use.
Friendly and clean. Good situation just a stone's throw away from the historic bridge and chapel.
2022, and it is just as helpful and clean, with lots of non dairy alternatives for the drinks. One of the toilets is accessible and has baby changing facility.
Consistently good chain brand coffee shop. Friendly service and plenty of seating. I did find it odd that I had to ask for a napkin as none were out at the table or work the sugar. Parking is limited but easy handicapped access through out the shop.
Good selection of drinks and food. Friendly and helpful staff, good value for money.
It's nice, the baristas make nice coffee but it's a little cluttered at times and sometimes they block off a whole seating area for seemingly no reason.
First visit for months, courtesy of Covid. Only one girl serving, but she did a brilliant job dealing with customer orders and clearing/disinfecting tables for them to sit at as she went along. All this while maintaining a pleasant, welcoming manner for Costa customers. She was worth her weight in g
Had a great customer service experience today. The gentleman that made my drink was fantastic, even advised me on what drink to have as I said I wanted a strong coffee.
Also, thank you Costa in general for not charging extra for non dairy milks. My lactose intolerance had put me off going to coffee
Really friendly service, good coffee and a lovely coffee shop to spend 20 minutes down time.
Visited with a friend and had a pleasant experience. Coffee and food was good.
After having a allergy for milk the staff were very helpful on their products, coconut milk was lovely in my cappuccino
Went on bank holiday monday. Lots of safe distancing seating available. As always coffee and lemon muffin were delicious. Staff very helpful.
It's a nice little Costa in the centre of st Ives, friendly staff and good atmosphere. Delicious coffee of course. Very good experience just today, very helpful staff modified their standard drinks for our 4 year old.
This is Costa. It's the same everywhere. Nice place, good staff and you know what you're getting, so it deserves 4 stars. BUT.... wouldn't it be nice to support a locally owned coffee shop like Tom's or River Terrace??
It's very lively and the staff are great, wish the prices were slightly lower for example the toasties, but a great place to be.
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