I've been here many many times now and each and every time the food, drinks, cocktails (which are to die for) and service has been faultless. Everyone is so warm and welcoming from the moment you step over the threshold. The decor is beautiful and quirky and compliments the food and atmosphere beautifully. I love resident giraffe 😍 and especially love the fact that I no longer need to travel to Liverpool or Manchester for a special meal or an afternoon with my friends for a bottomless Prosecco lunch...maybe a bit too much!
I can't wait for my next visit on mother's day 🍸
I'd been following The Dean on Facebook before my first visit today. We went for the first day of the carvery menu and it was fantastic, the best roast I've had in a long time. The staff couldn't do enough for us. The atmosphere was relaxed and complimented by the piano playing. Will definitely be going again
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I've been watching The Dean on Facebook for about 2 years and been waiting for the right time to go. I booked the afternoon tea with Carol singers as an early Birthday/Christmas treat for my parents. My Dad asked to leave his sandwiches plain as he's not keen on condiments so I emailed the restaurant q few days before and also asked for prosecco to be on the table from the Grandchildren for Mum's birthday. A day before the booking I hadn't had a reply so rang them instead. The manager was very helpful and assured me the prosecco would be dealt with and my dad could order the sandwiches from the waiter/waitress. Very disappointed to get there with no prosecco on the table and my dad to be told the sandwiches are made up to order so they all had the condiments on. The chef very kindly made him some cheese and ham croquets instead and to be fair, the food was lovely, the young lad that served us was really nice and couldn't have been more helpful. The place itself was gorgeous and well worth the visit. The choir were fantastic, as was the pianist so I would still recommend it and I would go back again but the problem with the sandwiches did take the shine off for me, especially as it was a Birthday/Christmas treat.
What a wonderful experience. Tony our waiter was excellent he made our evening very enjoyable. The food was outstanding. The music really made a wonderful atmosphere and was very good.
This was our first visit to the Dean and we was very impressed and can't wait to come visit again.
Thank you Tony and the rest of the team!
Excellent food and the bottomless prosecco was topped up almost immediately as soon as the glass was 1/2 empty. We've been before and we'll definitely be back.
Absolutely fabulous! The food is gorgeous and the staff are so friendly, helpful and welcoming. We had bottomless prosecco and it was amazing. Our glasses were never empty and I certainly left there feeling merry! We also had cocktails which were to die for. A lovely waiter took the time to ask me what I liked and helped me choose the perfect cocktails for me. We will definitely be back soon!
Loved it. Afternoon tea was fantastic - as were the cocktails. Friendly staff and a great pianist. Go get The Dean experience!
We dined on Friday, enjoying the prosecco lunch menu. From the very first Hello to last thank you and goodbye the service was 1st class. Lovely ambience and quality food. The goats cheese starter flowed by the Tuna Puttanesca were divine and of course the prosecco added the perfect balance for our lunchtime treat x
Had our works Xmas meal here and what a delight that was !! Food was delicious and very well presented. Lovely atmosphere , had some live music ( singing / piano) just loud enough to be heard .All the staff happy to help with anything we need ,all in all we had the perfect evening.
Wonderful meal for my daughter’s birthday! Food was amazing! The chicken supreme was to die for perfectly cooked! The restaurant kindly allowed me to bring balloons banners and cake earlier in the day which they used to dress the table beautifully for our arrival. They brought out a board at the end with treats on and happy birthday in icing sugar which was a very thoughtful and kind gesture and a fab surprise. Fantastic pianist too which added to our enjoyment of the evening. Also the owner herself came to our table to ask how everything was- thank you so much! Super service from the waitress too nothing too much trouble we were well looked after the whole time!
The food was completely out of this world even though on first looking at the menu it looks pricey the quality and presentation of food was top notch and worth every penny. My only issue was that the service felt below par with a waitress walking around on her mobile clearing tables and also no cutlery was given to us for our mains and it took the chef to get the staffs attention for us to get this rectified and also our table was booked from 8-10 and at 9.20 we were the last guests and felt that we were be nudged out of the door with the waitress giving us our bill before we had even finished our drinks.
So on the basis of how good the food was we'll definitely be giving it another go I just hope that the poor service was a one off.
I spent the most wonderful afternoon at the Dean yesterday with my two sisters...incredible food, we had the bottomless lunch menu...the choice of alcohol was varied so it didn't just have to be prosecco. We were entertained by the fabulous pianist/singer. Then we sat in the lounge and had a few delicious cocktails. Nothing was too much trouble for the staff. The whole experience was just simply excellent..our first visit, definitely not our last.
The food was exceptional and the decor in the building is very grand. However not to have any Prosecco at 7pm on a Saturday night did not start the evening off well for the ladies in our party. When we got to puddings they only had one available from the evening choices and was offered the lunch menu alternatives.
After a visit to the toilet, it didn't matter how long I ran the tap for the hot water wasn't coming, so the watered down soap wasn't really effective.
For the price we paid, I was expecting better.
Four of us ate here on Friday night.
The food was delicious (as per usual). The wine we ordered went well with the meal and the staff were helpful (as always).
Special shout out to Jay, who served us for the evening, who was attentive and made sure we had everything we needed.
Can't wait to return !
Came here for our anniversary tonight, food was amazing ! My fiancé and I enjoyed our food immensely, hats off to the chefs! Customer service was also wonderful. Shelby looked after us all night and was so friendly and kind to us. All the staff there go above and beyond, unfortunately we didn’t have the pleasure of getting any of the other staffs names. All the staff are a great credit to the dean. Can not wait to go back ! Already planning what to have next time we come. Thank you for a wonderful evening !
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