Andrzej Papiewski (Daemonum)
+4
I am really sorry for staff who have to almost fly to keep customers served, the place needs at least one more person, I've seen customers cleaning tables to be able to seat, drink and eat. The rest is okay, good coffee, tasty cakes and you can have something to eat too. Clean and tidy at the time of visit.
Popped in for a coconut frappe. Never been served it in a glass like this before but tasted nice. Was a little concerned about the hot water tap being right near to waiting customers. Enjoyed my short visit overall
Lovely place helpful friendly staff great for drinks and food and catch up with friends
The staff were lovely, the coffee was good, but the place leaves a lot to be desired - tired, dingy, no atmosphere.
Good and clean. Went in on Saturday and wondered what the hell had happened. Only 2 people in front of me but had to wait an age to be served and when I got my coffee it was cold. The barista was obviously inexperienced and in need of help. I will be checking who is serving before I go again and waste money on a cold coffee. Not the usual service today not even a full cup.
One of their nicer coffee shops - very pleasant staff, quick and efficient, and more importantly.... a 'damn fine' cup of coffee!
Staff are friendly and helpful, the shop is clean and tidy.
Good selection of drinks and snacks.
Update 2022: it has been refurbished this year and looks very good. More spacious than before. Staff still very friendly, great service. There is slightly less cakes than before though.
Kelly was absolutely lovely, engaged in conversation with us and mocha was brilliant.
Truly a good example of costa’s customer service
Great coffee. Its usually busy but not too hard to find a seat.
Nice if expensive coffee and cake. Rewards scheme is becoming a bit tight, having to now buy 10 coffees to earn a free one.
The fiods and drinks are good, interiors nice and it is a pleasant shop. However, it is really noisy in there and it can become hard to have conversations in there. Some of the drinks have an overpowering coffee taste, for some reason, even if you didn't order coffee. Other than it is a very good place to go.
Very rarely no queue when I go there, but I never have to wait too long to be served. Always seem a staff member short... They're seems more work to be done than they have the manpower for (table cleaning seems to be last on the to do list). Still gets 5* for the best got chocolate ever!
Coffee great.
Cleanliness of tables needs massive improvement.
All table corners where filthy.
Only seemed to wipe down the bit in the middle
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