Came in for a family dinner on GCSE results night. It was understandably busy, but we didn’t have to wait too long. We ordered via the app and the food came in about 15-20 minutes. Everything was lovely, and we decided on dessert. I went up to the counter and tried to order something, and the crew member called Queen was standing there but just chatting to her colleague. I figured she’d wrap up her chat and serve me, but I was there for a good 3-4 minutes before she decided she was going to help me. When she did her attitude wasn’t great, and she kept cutting me off to speak to her colleague again, which I found very rude.
When the desserts came, one was significantly smaller than the rest, so the manager changed this for us without further issue.
Overall a good meal, a poor experience with staff, but we would return.
Think the last time I came here (to Southend Nando's) was about 10 years ago?
Anyways, visited yesterday with my mum, younger sister and a few friends (group of 6), and ordered a Family Platter to share (2 whole chickens and 5 large sides).
Whilst I'm not usually a big fan of peri-peri food, regardless the food (especially the chicken) was nicely cooked and very tasty. Dessert (Gooey Caramel Cheesecake) was great too.
Also tried out the limited edition BBQ Garlic peri-peri sauce, which both me and my sister loved! Shame it may not stick around forever though.
Overall I highly recommend, especially for their Family Platter.
Deep Quazi Awal Hossain
+5
Well Nandos’s is always Nandos,We always get what Nando”s promised before and now on..With the signature Peri peri taste and the fabulous sauces it’s always great.
It was a night meal for me and wife we enjoyed the food and atmosphere and the Nandocas were very kind to us..
Food is good ,the ice tea it's terrible, we chose lemon and peach ice tea , and didn't tasted like ice tea. Nandos should be thinking about changing supplier...
The service is great, all the staff is very friendly and has a good environment.
Was extremely busy, we were queuing out the door, I feel because of this, there staff weren't as welcoming as they normally are and the chicken was extremely dry
Came in with my family had a lovely lady serve us her name was Fatima. She was really professional and cheerful. She brought the food really Quickly and she made sure we were happy with our food she was so friendly it made our day definitely coming back what a great service 5*
Loved the fact that you get to choose your own level of spices and has varieties of option to choose and create your own delicious flavourful meal😋
Fatima was very sweet and welcoming. Food was DELICIOUS and the vibe is just amazing. Highly recommended.
We arrived and was given a seat quite quickly. Even though, the waitress acknowledged I was in a wheelchair in the same token asked if we wanted to sit in section that has a step. The food was good, but the kids broccoli was too hard and not cooked so well. It was nice to try something that wasn't chicken on the menu.
Visited Nando's on Sunday, received lovely service from a pleasant young man. He kindly seated us and properly introduced himself, making sure we had everything we needed. Food was lovely as always, and we really enjoyed the experience. because of this, we think Jimmy deserves praise!
Cinnamon.hair.extensions
+5
Meal was fantastic, fast service and kind staff. No complains, always reliable to go.
The food was perfect and the staff's behavior was top notch.
Great service , great food , very warm atmosphere.
The staff are very friendly and helpful , always smiling and ready to help .
Fatima made sure that we understood everything, she was very nice, polite and always smiling.
Easy 5 star for her .
Had a great meal. Staff Fatima was so helpful and friendly and made our little boy feel so welcome, giving him crayons and putting his picture up on the wall.
Lovely clean restaurant! I was served very quickly by a lovely waiter. My card declined which was very annoying and embarrassing as I was solo dining tonight. Nando’s offered me my meal for free and I really appreciated it :) they have made my day and I will definitely be coming back
Loved the food, atmosphere and the friendly attitude of the staff.
Went here after a long day out at the nearby children's park for dinner family friendly food. The place didn't disappoint and we all came out happy.
Plenty of seating and a few car parking spaces outside. During busy times, I can imagine parking will be rather difficult. Do plan ahead of driving to this location.
The frozen yogurt machine had stopped working but the staff were helpful enough.
![5]( "Recensione")
Nando's in Southend has consistently shown remarkable customer service in terms of their polite behavior. From the moment you step into the restaurant, the staff greets you with a warm smile and a genuine greeting that instantly makes you feel welcome.
Throughout the entire dining experience, the staff is attentive, respectful, and always willing to go above and beyond to ensure that customers have an enjoyable time. When taking orders, the staff takes the time to listen to specific requests, and they make sure to communicate clearly to avoid misunderstandings. Their level of professionalism and politeness sets the tone for a pleasurable dining experience.
In addition, the restaurant maintains a clean and tidy atmosphere that is well organized and efficiently run. The staff work together seamlessly and demonstrate exceptional teamwork to ensure that the customers' needs are met.
Overall, Nando's in Southend not only offer great tasting food but also a delightful atmosphere that makes you feel like a valued customer. If you're in Southend, you should definitely consider visiting this Nando's location for a fantastic dining experience.
An error has occurred! Please try again in a few minutes