I’m not normally a fan of buffet food but found this to be better than most. We needed a hotel/restaurant close to the Cruise Terminal and this proved to be more than ideal. The choice of food was certainly plentiful. Star for me was calamari/fresh prawns cooked in front of you with a teriyaki sauce. There is also steak, done to your choice of rareness. Dim sum/Aromatic duck/Indian curries/pizza and a few decent desserts to finish. For £60 including a bottle of red there were no complaints at all.
First time at Cosmo, and I will definitely return again! So much choice and the way the place is set out with the cooks being behind the counters where food is served they won't be getting in your way and they can see quite quickly if something needs topping up or replacing.
We visited at lunchtime on Saturday booked for 12:30, I thought we wouldn't have to book, but yes, we did! I recommend booking whenever you want (unsure about weekday lunch)
Where else can you enjoy a lovely Gammon Roast with lovely pieces of sushi, ribs, and a slice of pizza all on one plate!
Will be returning, and we live around 40 minutes away.
My camera is playing up. So I couldn't get pictures, unfortunately, but all I can say is the atmosphere is calm and warm. The service was quick and efficient. The place itself was well maintained and has a very cozy up to date feel to it. Plenty of food to choose from. They have loads under one roof. Chinese, roast, sushi, pizza, Indian and plenty of deserts to choose from. The food was delicious. Its £21 per person all you can eat! LEAVE EARLY IF YOUR GOING AROUND RUSH HOUR TIMES!! Give yourself 1 hour before you have to be there. Always pre book as it's busy.
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I been here a few times, many choices and selection of food to try, service is good as plates gets taken away quickly , food gets replaced quick once it runs out which is good not too long to wait,
What I find a bit confusing is knowing what each dish is would help if you can see the type of food that's available when going around by maybe adding signs to which is what then having to go around looking for what you want to eat as it can get very busy there and many people are on the way which can get a little fostering specially when you have children attending as it can be also over crowding.
Staff ready to help and fast at what they do ,
Food does taste lovely and flavours are good.
Price for children is a little over priced as they wouldn't go much around but overall very good experience for kids to try different flavour and fun for them to grap their dessert that they want as you also have a wide selection, even doe ice cream can taste abit less flavour and more of ice that needs to be changed.
Will be back for more .
Came here with two different groups of people - lovely atmosphere with food for everyone to enjoy. I’m impartial to a lovely plate of Mash then moving to Italian.
The tables are kept very well clean, service moves fast (when paying) and if there’s a shortage of food at the buffet, it’s immediately replaced.
Would always recommend this place.
Wonderful buffet with lots of choice from curry to a roast. I enjoyed a fresh prawn and squid starter freshly cooked. I then had a plate of the various foods on offer. The deserts especially the icecream were a little soft.
The staff were great I was given a table close to the buffet, i use a walking stick, so I did not have to dodge around people and tables. Every time i went to get another plate of food my table was cleared.
Great place to go will be going again next time i go where a Cosmo is.
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Absolutely awful welcome in by the lady on reception. Mask on (I understand this) but no hello or any pleasantries at all like have you been here before, or used a Cosmo before, as the process was very confusing to understand for a newcomer. She was hard to hear what she was saying due to the very loud background noise and her mask. Had to ask her to repeat herself.
We were given a buzzer due to being advised it was a half hour wait. She then barley gestured towards the bar area. We had to figure this out as she didn't seem at all bothered.
We ordered a few drinks while we waited, was charged a discretionary gratuity without being asked if this was OK, or even mentioned anywhere.
Then was not advised if the drinks would be brought by a waitress or wait for them, then ushered over to the bar pointing at a tray.
Poor service here!
While waiting, my wife visited the toilets and found 1 cubical had no toilet paper and the floor was filthy throughout.
She mentioned it to the waiting staff about the toilet paper and they went straight to it.
When our buzzer went off, Which was not more than 10 minutes the matre 'd came to seat us. We were still not advised as to the process of what needed to happen.
The food was mainly covered and set back from the walkway, so was not breathed over and individual tongs and spoons per dish. Everything was hot and fresh tasting.
However, the freshly cooked items for fish and steak was appalling due to the grill being so very dirty, it all tasted like dirty grill and oil. Watching him cook it, he didn't clean the grill and was very unbothered by what he was doing. The flavouring (salt and Pepper) was missing due to the overwhelming taste of grill.
My wife had pudding, which had a good selection and a heavenly chocolate fountain. This looked amazing.
The waiter that was tasked with bring drinks to the table was clueless, he walked around with peoples drinks lost.
He then found the tables and put the drinks right where a plate would go. This happened on multiple tables.
The empty plates were cleared quick and the staff themselves were working hard and didn't really stop. We were asked how the meal was, which is lovely in any setting.
The same receptionist form the way in, got our attention as we left to check our receipt.
The half hearted sign said they check to make sure we had been billed the correct amount, however they had nothing to do with our meal so would know. This was purely a way to check we had paid. This was not a nice way to finish our evening.
Again no goodbye/hope you had a lovely evening, Nothing.
Overall it was a lovely experience, but not sure i would come back to this restaurant in this franchise due to the front of house/receptionist.
A nice eat all you can buffet! Includes Chinese, Korean, Indian, Continental and more cusines.
It’s approx £25 (If your order beers) per person which is not bad at all.
Advance booking is recommended
Went out for lunch
Was quite busy on a Sunday
Food is always amazing, and had the Mocktail drinks that were quite refreshing.
The sushi bar is amazing
There were not many choices of fruits, but the desserts section made up for it 😊
Prices have gone up a bit, but we always enjoy
Definitely recommend 👌
Lovely mix of food from all over the world. Great friendly staff in a relaxed atmosphere. This place has something for everyone from roast dinner, to pizza and Chinese food all very fresh and tasty. They have refill soft drink and a great desert selection.
Was dubious about coming here for my daughters 12th birthday as have been to similar restaurants.
I was very presently surprised!
We made a reservation for 1.30pm on a Sunday. It was busy, but the food was hot enough and nothing ran out.
We kept an eye on out 1.5Hr time limit, but at no point did we feel pressure to leave early. (we too had trouble with traffic but that is on us and not the restaurant's issue as some other reviewers seem to think). We had plenty of time to eat.
Quality and choice of food is really good, and tasty.
Staff could not have been more helpful (considering there is little interaction due to the buffet style), but the servers were very attentive and fast at clearing empty plates.
Ignore all the negative reviews and try at least 1 time for yourself.
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We had a fantastic experience at COSMO Buffet in Southampton, and I can't recommend it highly enough. It was my first visit and I was celebrating my birthday with family. The variety of foods available was outstanding, offering a journey around the world, all of which were very hot, fresh, and absolutely delicious. The service from the staff was exemplary, they were attentive in removing plates swiftly and ensured that our drinks were served quickly, allowing us to focus on enjoying our meal without any interruptions.
The presentation of the buffet area and the chefs deserve a special mention - it was well organised and immaculately clean, making the dining experience even better. The desserts area was a highlight for us, featuring loads of sweet treats that were a delight to indulge in, including ice cream cones and cakes. However, the chocolate fountain was a fantastic surprise for us and brought lots of smiles around the table.
The payment process was seamless, quick, and easy, rounding off the evening perfectly. I would recommend COSMO to anyone without hesitation and will certainly be raving about our experience to all my friends. If you're looking for a dining experience with great food, wonderful service, and a welcoming atmosphere, look no further.
COSMO is one of the best open buffet in town. There is a huge diversity of world food and cuisine to select from. From Carvery, deli to asian food. There is something for everyone. The desserts’ section is my favourite. Highlighted and surrounding the chocolate fountain makes it very attractive but the taste is even better. There is ice cream mini-section and popcorn. There is also a fruit section. I think pictures would tell a better story!
Went here on my birthday with my Miss! Food is not bad but not sure the cleanliness as no one wearing mask or plastic gloves as strictly as previous reviews mentioned.
Just beware of the chocolate fountain as I saw a kid taking the marshmallow directly from the fountain. Not sure how long the restaurant would change the chocolate…
Anyway £15-16 per person on weekday night that can have buffet dinner is fair. And It’s really nice place to have once a half year or a year with your family and friends.
Huge amount of vegan meal on my plate made me pleased and would like to return again. Loved the coziness of the place too. Spent nice time there.
I hope they keep their plant based (e.g. aubergine) and vegan meals (e.g. tofu).
Came here just before Christmas with a few friends. I arrived a bit earlier than the others, and the staff were very accommodating. Instead of being told to sit near the reception area, I was invited to go to the bar for a drink. The at table service of drinks was fantastic. An empty plate will not sit on your table for long, the staff are very quick to keep the place tidy. The choice of food is amazing and the place has a great vibe and brilliant staff.
Was it worth the money? Yes.
My husband and I actually eat here on a regular basis now. It's always been evening buffet we go for as it's so cheep and the food is great with a mental amount of food from every continent you can think of... So great when you can't decide what to cook or can't be bothered and as it casual you can go as a spare of the moment or book it's so flexible. I have also saw a lot of birthday bookings and they can accommodate the biggest of party's and it's there that I watched the staff put together the longest table iv ever saw in a restaurant it was huge and the staff always enjoy singing HAPPY BIRTHDAY to there guests there is such a good happy and relaxed atmosphere here. But hey don't take my word for it, Go on get yourselves round there you can simply walk in no booking required and enjoy eating your way around the world x
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