Had a pleasant one night stay here. Room was very clean and comfortable. Staff were helpful and friendly. They also went the extra mile with dog friendliness by providing a dedicated towel, blanket, and a treat - a very cute touch! Oh and food was delicious! Highly recommend!
We had the chocoholics afternoon tea, which I bought for my husband for his birthday. We were greeted by a lovely lady who was friendly and attentive. They had set us a nice table by the window. Unfortunately the place was completely empty, which was a shame as it made it colder with not much of an atmosphere. However, this did not impact the service or food. The food was really delicious. I particularly loved the chocolate mousse on a thin, flaky pastry case and the baileys shot with cream, which was extra tasty. If I had to give any critique, which I think is constructive feedback, is that new teapots are needed. The tea kept spilling all out of the pot no matter how carefully I poured it. Other than that, our server was lovely, and the food was delicious. Thank you
My elderly aunt was booked to stay here with her dog, but when her canine colleague passed away suddenly, the hotel kindly cancelled the booking with no hassle at all. I heard the message that the hotel left my aunt, and it was kind, warm, generous and consoling. She and I have never stayed at this hotel, but having experienced their customer service, I can only imagine what a lovely place it would be to stay. Please pass our thanks on to your team.
We had a wonderful stay at the woodlands Lodge. We were greeted warmly and staff could not do enough to make our stay comfortable. We had a very spacious, comfortable room which was pleasantly warm, despite the freezing external temperature. The food at breakfast and supper was delicious with a wide choice. We are looking forward to a return visit.
I can't praise the staff enough! They went over and above to help us, many thanks to the chef on Saturday!! They were courteous, polite, and willing to help. Excellent customer service! The hotel itself is very clean, the food was lovely and well presented, also reasonably priced, more like pub prices than hotel price and the New Forest is a beautiful place to visit.
Beautiful clean hotel, games room is amazing, just to sit and play board games rather than sit in your room was a treat. Genuinely lovely staff, all cheerful and helpful. They let me bring a birthday cake for my partner and Iβd forgotten candles so they put some on and brought it out on a slate with Happy Birthday iced in chocolate, it was lovely and he was so surprised. I cannot recommend this hotel highly enough.
We had a great weekend. The staff are very friendly and helpful. Food was excellent.
Thank you everyone.
We have had another amazing stay at Woodlands, the staff are (as always) attentive and polite, nothing is too much trouble. The food is outstanding (as always), served in a timely manner and absolutely delicious. We love the fact that we can eat in the lounge with our dog and he isn't excluded from the hotel experience.
We are looking forward to returning for another stay next April for our wedding anniversary, hopefully in one of our favorite rooms downstairs this time.
Many thanks to all of the wonderful staff at Woodlands!!!
We have been to the Woodlands on many occasions and decided to take the hotel exclusively for 3 nights for a big birthday celebration for 31 friends and family and 4 dogs! Without exception everyone agreed that it was a fabulous location fantastic food and drink and Imogene and Rob along with their amazing staff could not have made us more welcome. We will certainly never forget the weekend and look forward to many more visits - thanks again to all - Jackie and Dave
Married here in 2018,amazingly beautiful location,family owned,the best locally grown and reared food in the middle of the New Forest,what's not to like!! πβ€
Was looking for a nice hotel for a stop over for the night, and this one came out on top. What a lovely place. All the staff were very friendly and helpful. They couldn't do enough for us. The room was very clean and tidy. Had booked a table for half 7, but they offered if we would to eat eearlier, which we did. The food was excellent, fresh, hot and served quickly. Pudding was just as good. And for breakfast there was a nice wide choice from continental or full English, highly recommend the waffles π. Paying the bill was no problem, all done online in about 2/3 minutes. Would highly recommend to anyone. 11/10 πππ
We stayed for our anniversary after getting married at this venue last year and it remains our favourite place to stay. The food is fantastic, the staff are lovely and the hotel and grounds are beautifully done. Highly recommend if you're looking for a relaxing place to stay within easy reach of the New Forest.
We loved our family time with you. So relaxing, comfortable rooms and great service. We felt very comfortable with you all.
Can't fault the location and surrounding woodland. Staff very helpful and friendly.
Lovely room which was clean and tidy. Bed comfortable, breakfast nicely cooked and fresh. Dinner nicely cooked also. Tagliatelle dish could be improved by using softer sun-dried tomatoes (the sort in olive oil) and chopped into smaller pieces but it was nice anyway. I asked for the recipe! We would stay there again if in the area.
Lovely building and gardens, staff very friendly and welcoming we had a great few days here with the dog.
Cooked breakfast I think could be improved, slightly under cooked for me and not much flavour, I went for the waffle the other mornings and that was perfect.
Few little changes to the rooms maybe.. we stayed in room 11 and the small TV being to far away and at an awkward angle made watching a little difficult. Also the kettle needed moving each time to use it so it could reach the plug socket.
Soap missing and a half opened bottle of water in the room on arrival, we simply asked for some soap and the nice lady brought us some straight up.
All in all we had a comfortable stay and no major issues, always room for improvements, I'd stay here again no problems.
My friend and I booked a room for a night here as it was dog friendly and near to the airport. The location is absolutely beautiful. As soon as we walked through the door we were made to feel so welcome by the lovely Fiona who went above and beyond to make us comfortable. Our standard twin room was spacious and spotless. Comfy beds, gorgeous bathroom, stunning gardens. We just wished that we could have stayed longer. Can't recommend enough!
I went here for a small wake (I seem to have been to quite a few lately) and it was really lovely. We were in a lovely airy room with plenty of places to sit. The food was excellent, service was super, really friendly without being over friendly. Overall this made such a wonderful setting and was really welcoming. I would definitely return.
Lovely Country hotel ideally suited to visit the New Forest.
Polite and efficient staff. Dinner and breakfast both excellent quality.
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